4,455 California Genesis/1000 Service Centers

I have been visiting Silver Star Cadillac since 2005 and... - SMASSOUDI

I have been visiting Silver Star Cadillac since 2005 and I am a lifelong loyal customer. Silver Star has the absolute best staff from Sales to Service! I have dealt with over a dozen staff members at Silver Star Cadillac and everyone is absolutely outstanding! Leigh, Alex and Frank in sales are simply top notch! They roll out the red carpet for me and other customers. I have witnessed this while I was shopping for a new Cadillac. While I was purchasing my new Cadillac, I just watched the overall sales operation in action and I saw firsthand the red carpet treatment that was given to other customers. They really go the extra mile for everyone who visits the showroom. I will be coming back again and again for a new Cadillac. When it comes to our Cadillac's service needs, I wouldn't dream of visiting any other dealership. Chris Williams, the service director is absolutely the nicest guy you will ever hope to meet. He is helpful, friendly, professional and goes out his way to ensure that I am fully satisfied. Chris knows his stuff too when it comes to Cadillacs as well. He is a hands on technical wiz! Thank you Chris for always being there for us and for always helping! Jarrod, our service advisor is simply fantastic! I have been going to Jarrod since 2013 and he is the ONLY service advisor I will go to! He goes the extra mile to help and gets our vehicles serviced perfectly! Thank you, Jarrod for everything you always do for us! I can't rave about Jarrod enough! Jarrod ranks among the best of the best and he is a pleasure to deal with! Last, but certainly not least, I wanted to commend and recognize Meghan for everything she always does for us. One phone call to Meghan takes care of everything from arranging a loaner vehicle to getting my appointment for service placed. Meghan gets me in quickly and gets me into a loaner and I couldn't be more thankful! Thank you, Meghan for always being so wonderful to deal with! Meghan is a great asset at Silver Star! As everyone can tell, the entire staff at Silver Star is simply industry leading and there is no better out there! I have visited enough Cadillac dealers over the last twenty years to know that Silver Star is my home for life! Again, a big thank you to everyone at Silver Star! You have made me feel like a member of the Silver Star family!

The owner has been very professional and taken care of my... - Q4x4

The owner has been very professional and taken care of my truck each time I've brought it in. I find their work to be really great and their prices near impossible to beat. I tend to be a bit picky when it comes to people working on my car and I've been really happy with their service. Definitely will continue using them and am comfortable referring them to someone looking.