307 California Hyundai Service Centers

I purchased my current Hyundai because of my experience - paulreuter

I purchased my current Hyundai because of my experience with the Ontario Hyundai service department. They are outstanding!

This dealership has been my go to service for possibly 9 - RC

This dealership has been my go to service for possibly 9 years. David Ruiz, my service advisor, has taken care of my visits and a great guy. There is ample room in the customer lounge and very clean with snacks and coffee. My car is 10 years old and keep on running until now. This latest service, they took care of me NO CHARGE on parts and labor with free car rental. I amecstatic for a great customer service.

Great Service. - MrLobo

Great Service. Great Repair. Looks like it Never was Damaged. Keep up the Great Work.

This was the first inspection. - gbackus

This was the first inspection. It was reassuring that all was OK and that the tires were rotated without cost.

Candice is the best face to see when you enter a service - Karen

Candice is the best face to see when you enter a service department,very helpful. Always get the best service from norm reeves

I bought a new 2024 Hyundai Tucson Hybrid from this - David

I bought a new 2024 Hyundai Tucson Hybrid from this dealership in November for my wife. She absolutely loves the car. Its been a great car for us overall. The dealership (more specifically the service center) has not been great, at all. The big issue is something that happened today. The car has about 6500 miles on it now. We were getting the car washed about a week ago and the detail crew pointed out that there was some issues with the paint. I noticed a small flap on the hood look like it was pealing from the edge. I went home, called Hyundai Corporate and asked them what I can do about it. They asked for all my info, like vin and so on, and upon giving them the info they informed me that my vehicle had a 3 year, 36000 mile paint warranty and they would cover the repairs. Fantastic! I submitted some pictures they asked for, worked out the details, and they approved the repair. They set an appointment up for me at this dealership to have the repairs completed. Mind you this was about a week long process of going through their corporate channels to get the manufacture itself to approve things. They gave me a reference number and email confirmation to show to the dealership once we arrive for our appointment so they could start the repairs. The dealership declined to do the repairs. When I arrived at the dealership, I spoke with one of the service advisors. I told him we had an appointment set up through Hyundai. He was able to find the appointment after a few minuets of searching and asked why I brought the car in. I told him the situation, explained how the paint was pealing at the edge of the hood and told him I had spoke with Hyundai corp. about the issue, that they had approved the repairs and gave me a reference number to give him. He said the reference number was not important, stating that they would do their own checks and submit their own pictures and such. He explained it would take a few weeks for this process. I explained I had already did that, because I understood it would take time for this process, that was why I had already contacted the manufacture, to find out if it was covered and speed up the process a bit. He then seemed to brush off my statement, saying that he still had to do it this way, and that it my previous approval was irrelevant. I was a bit upset with this, but held my tongue. Maybe they just needed to get a different kind of approval? At this point, the service advisor started to complain that they didn't do paint repairs and that they would have to find an approved body shop, and negotiate things, then send the car to that body shop. He said it would take a few days or maybe even a week for this process when my wife asked for a general idea of what we would be looking at. I said that was fine, I understood paint takes time. He seemed like he was disappointed that we didn't just leave at that point. He kept saying things like "if you want, you guys can come back at another time after I find out what Hyundai wants to do." At this point I said we already did that and Hyundai ALREADY APPROVED it. I had the reference number in my hand. He never asked for or let me give him that number. Every time I tried, he would cut me off or not respond. He then said he needed to take his own pictures. So we followed him out to the car, in which he took a picture of the hood from a distance and walked back inside. He didn't get any vehicle information that is usually required for warranty work, like vin, miles or anything else. I asked him if he needed the info, knowing that he does from my own experience working at dealerships in the same position, and he said he didn't need it for this. We went back in and he asked me if we wanted to leave, again, and I said we could hang out for a bit and see if Hyundai will get back to him, considering they had already approved the work. An hour goes by and he said they hadn't responded yet, but I was out of time as my wife needed to go to work. I told him we would have t

Great service & the person who checked me in was amazing - Chriscluff

Great service & the person who checked me in was amazing at keeping me informed & getting me on my way in a timely manner!

Exceptional Professional Best in the Area Must try - Jmuscorvette

Exceptional Professional Best in the Area Must try Highly recommend service center and sales 5 star

I have never experienced such disrespect and lack of - John

I have never experienced such disrespect and lack of professionalism from a dealership in my life. My 2022 Hyundai Santa Fe has been in their shop multiple times for the same transmission-related issues, and instead of resolving the problem, Keyes Hyundai has made me wait weeks without updates, transportation, or accountability. My service advisor, Jonathan Hughes, avoided me at all costs — never picked up calls, never returned messages, and acted like it was his job to dodge responsibility. Completely unresponsive and irresponsible. When I reached out to the manager, Sean, I sent more than 10 emails with no reply. Clearly, customers are not a priority here. The lack of urgency and repeated broken promises have left me stranded without a car for extended periods of time. They claim to care, but it’s just empty words. Even their standard “please contact our manager” reply is meaningless — because I already did, many times, and was ignored. If you value your time, money, and peace of mind, I strongly recommend avoiding this dealership. Customers deserve professionals who care, not dismissive and negligent service staff. I have found other people who received same issues or worse.

Service and tire installation was thorough and quick. - built4comfort2

Service and tire installation was thorough and quick. Xxx xxx xxx xxx xxx x xx

Gabby was a delight. - Kams

Gabby was a delight. She made my appointment on the phone and was my service advisor when I arrived. My Santa Fe hybrid is the 2nd Hyundai I’ve owned, and over the years I honestly learned to rely more on Elk Grove for service. But I had what I hoped was a minor warranty issue, and Gabby was so great on the phone, I took a chance on Stockton. Glad I did. Issue resolved, pleasant experience,

I received excellent customer service at hilltop hyundai. - Nellwyn

I received excellent customer service at hilltop hyundai. The staff was very welcoming and sufficient .

If I could give them zero stars, I would. - hoggwldreptile

If I could give them zero stars, I would. We leased an Ioniq 6 for my wife, and overall, it is been a great car. It is our first lease, so we do not know all the ins and outs of leasing, but we needed new tires, and read that the tires have to be approved by Hyundai. So, against my better judgement, my wife decided to get tires at Hyundai of Temecula, so Hyundai could not say anything about the tires we bought. It was a nightmare. She was overcharged for the tires. They admitted they overcharged her, and refunded the money to my wife. Of course, the refund did not go thru due to some fault on their end, so we ended up getting a roughly $300 check a week later. The tires were put on, and my wife picked up the car. She complained as we were leaving the house that the tires were messed up. I got out and looked, all four tires had grease/soap/tire lube smeared all over them. We have the SE tires, so it was a bad look. She got what looked like at least one used tire. It was not just dusty from sitting around, it was a dirty, used looking tire. To make matters worse, two of the SE wheel/rims had deep gouges in them! So we got used tire(s), greasy wheels, damaged wheels......they agreed to order us new tires, and repair the wheels. They said we could get the car back in two days......two weeks later, my wife is called to come pick up her car. I talked on the phone an hour prior, to Hyundai, and they said they fixed the wheel. The Wheel, I said it was two that were damaged, they said they fixed the wheels. My wife got down to pick the car up, and of course they only fixed one wheel. We got the car back a few days later but it was about two weeks due to their negligence. They lost our business for service and when we get our next car. The managers were worthless! and did not return calls when they said they would.........they should be embarrassed......

Fast and easy service request. - rayo.recaderos.7y

Fast and easy service request. Lease process was also very efficient with no gotchas. No complaints

Great service - Amy

I had my car serviced at Patriot Hyundai a couple of weeks ago. I was very pleased with everything. Joey was very professional and helpful.

Horrible. - hygring

Horrible. The entire experience always. I bought direct there and have NEVER had a OK experience. Employees in service seem disconnected and not happy. I was there yesterday for 5.5 hours for an oil change and to get a FOB/key set up. I drive 30 miles each time to get there. Set up the appt WAY before I got there. I was offered a LYFT to go shop while I wait. I was never contacted and had to call them to see what is going on. Was told. We cannot program the FOB - after 4.5 hours. I asked for a Lyft back and never got a call or a text. Walked atleast a mile to get back to the dealership. Arturo was my service guy and he was AWFUL. Never checked his texts and I never got a call back EVER the whole time even thought I rec'd the initial "I will text you or you can call this number". Just absolutely insane. Plus many, many recalls. Cannot wait to sell the car and get out of Hyundai of Oxnard. Don't buy from there ever!