304 California Hyundai Service Centers

WOW what a deal - The Arc

I actually only visited Hyundai of LaQuinta (HLA) just to buy a remote control for my wife's 2004 Hyundai Santa Fe, which had somehow ended up in the dishwasher. My two youngest Grandbabies still refuse to answer after being grilled for hours. Santa will not be kind to them this year. He's actually taking notes. Well the service was so over the top great that I ended up buying a new Hyundai Kona. It's the only one in town, it gets 30mpg, and when I test drove it "it had me ay hello". The staff was very attentive, professional and polite. My Sales Rep Cande Arias actually listened to what I wanted and never once played those annoying little games that some car salesmen play. I met Bobby Galloway the General Manager and knew right away that I would be buying a car. The staff are incredible Randy Yates, Gene Oneill, Ian McHenry, Phred Espinosa, Mark Link, Tim Davis, Julio Corona, David Jones, Judith, and Cande Arias. So do yourselves a favor and go see the guys and gals at Hyundai of La Quinta for a great buying experience.

Helped solve a problem without selling me anything. - Tom S

Service was excellent. They fit me into their schedule and were very helpful in diagnosis and suggesting alternative vendors to fix a problem that they recommended would be too expensive for them to fix with factory replacement parts. Trustworthy and ethical. Much appreciated.

Service Dept - ellenrai

Frank, the service manager, is always friendly, and helpful when we need a oil change or any work done on our vehicle. We enjoy going to have work done on our Hyundai. Kelly Muldoon

They don't call you when your car is ready. - snowboardJ

They don't call you when your car is ready. They waisted my time and the car was with them for a week and no loaners. This place is a joke they should be looking internally on how they treat there customers. They DON'T.

I only give a 5 star because of the service advisor - John.kierepka

I only give a 5 star because of the service advisor Abraham. The service was a horrible experience that no one should go through, but Abraham made it right in the end. The mechanic who initially worked on our car should not be working there, he left parts off the car, parts not put back together correctly, radio not working, driver seatbelt inoperable, grease marks all over the interior. The point is, this shouldn’t happen at a dealership quality service level. Backyard mechanic, yes, these things could be expected. I’m still not sure if I will go back, even though Abraham did have the incident corrected.

Take more time to clean the car! - HT

Did not have a good experience. Went here to get my first service done, and by the end of it, the inside of the car was still pretty dirty. I showed it to one of the Lexus guys standing outside and he brought a cloth and some soap and cleaned the door panels from inside. Then after I left, I noticed that they did not even open the small compartment behind the gear as it was still dirty. The little area at the side of the seats was also dirty. Looks like somebody just vacuumed the car for less than 2 minutes and was done with it. Pretty annoyed, actually surprised and absolutely not expected from a Lexus dealership!

Excellent Service - Norma1984

Service Adv Riley is very nice, great co service along with the rest of the staff Love how clean my car is when I get it back

Horrible work and customer service. Service was done due... - bari

Horrible work and customer service. Service was done due to negligence on Lexus during a routine service. Scratches and dents on car. They sent the car to get repainted in that area. Now the paint is coming off and corroded and they won't take responsibility or fix their error. Absolutely unacceptable! This is not up to par with the Lexus brand or quality. Take your business elsewhere.

I was treated like royalty - Hyundai happy

I've never had as wonderful experience as I had Monday, 12-18-17. Edgar Gonzalez and the other staff for that day were so nice! My 2014 Sonata needed servicing. Here are some perks, not necessarily in order of importance: 1. Free doughnuts, fruit, coffee and hot chocolate to make the wait enjoyable 2. Free oil change 3. Free car wash inside and out 4. Etc.! And they had me driving home in a timely manner! I would definitely recommend Ladin Hyundai Service!

A very busy service department. - Cam Smith

A very busy service department. All service advisors were courteous, polite and attentive to clients. Jose Valles was my advisor. He kept me informed as to my service details, when my car would be ready and how much the service would cost. A great team of service advisors!

Will not recommend until new dealership improves their - Lydia Ojeda-Alvarez

Will not recommend until new dealership improves their new employee training of customer service and management skills.

Never trust a Chevy dealer is a long heard piece of - scottbmw

Never trust a Chevy dealer is a long heard piece of advice and I agree. I reached out electronically through the website. Got a text back from the guy who took the truck in. I called him and it seemed like I was one of the first to see the ad and there was no rush. Got a text from another guy the next day Friday 1/27th named, Michael, the Internet guy and he asked when did I come see it, I said Monday, he said great. I texted him Monday morning to remind him I was going to come to see it. He texted when, after lunch, he texted thank you. I texted him after lunch and told him I was on my way, he called while I was en route and said it was off being painted it would be back hopefully at the end of the week, maybe Friday but he doubted it would be ready as they were so busy at the paint shop. I was busy then I reached out today and told it was on hold for someone, I figured that was me. Another text saying it’s been sold. Later I was texted they can only hold it for someone en route, I was… on Monday. I had the feeling they were holding it for me, they never gave me the impression there was other demand, someone could have called or taken a refundable deposit. I do not recommend this dealership, typical dealership games.