357 California Jeep Service Centers

Do not bring your car to get serviced here. I bought a... - caryo

Do not bring your car to get serviced here. I bought a brand new car from another dealer and then moved so I decided to get my car serviced at Serramonte Nissan because of its "Award of Excellence." My driver's side window stopped working 1 month after I bought my car. I took it to Serramonte Nissan 4 times to fix the problem and each time they created a new problem (such as breaking interior molding) without fixing the window. The employees are rude and the staff is constantly turning over (I dealt with three different service advisors during a 2 month period, all of which were either fired or quit during that time). The mechanics are also incompetent since they failed to find the root cause of my broken window after three tries. Do yourself a favor and take your Nissan somewhere else for your service needs.

Mike in the service dept was beyond helpful. - jdsisting

Mike in the service dept was beyond helpful. Fit my ca in sane day. They gave me a huge break on the bill. I can't recommend then enough

SJ Denham collision center:Thank you so mucu Amy and... - Prn96019

SJ Denham collision center: Thank you so mucu Amy and all the ones in the body shop for all your help with the insurance and repair of my Dodge Durango. It was truly a pleasure. We would recommend your service to anyone. Thanks again Carl and Debbie Nelson

Took my Ram in as running erratic and check engine codes - calboatlift

Took my Ram in as running erratic and check engine codes coming on and off. Turbo also intermittent. Was given an estimate of over $1800 to fix and oil leak. They said oil getting into ECM. It never had a drop on driveway? Very strange. I was charged $95 for a diagnosis and took the truck. Found a loose battery terminal was causing problem. I tightened it and no more issue. Still not a single drop of oil in driveway? I asked for my $95 diagnostic payment back. Service manager said his manager would call me. After following up several weeks no call. Be warned about this dealership. Had I not been careful I would have paid $1800 plus and still not had truck fixed. I would rate them negative 5 stars if it let me. Really a terrible experience. Stay away from Sonora Chrysler dealership Tom

Worst than 0 - Jeep Owner

This place kept replacing the parts on my jeep and then after three attempts said that's normal and there's nothing wrong! Don't take your vehicle there!! They had mine over a month total!!!!!! The people are lazy and rude!!

I just want to say thank you, to Jose, and the service... - Adrienne

I just want to say thank you, to Jose, and the service team, for looking out for me and my Jeep (Gladys). You're awesome!

I am beyond frustrated with the utter lack of - jainishshah

I am beyond frustrated with the utter lack of professionalism and accountability at Stoneridge Chrysler Jeep Dodge of Pleasanton. My 2022 Chrysler Pacifica Hybrid has been sitting at their service center for over a month after a major hybrid system component failed. The part (5185094AH) was ordered on April 16, and since then, I’ve received zero communication from the dealership. Let me be clear: I’ve called more than 10 times Left over 6 voicemails Sent multiple text messages directly to the service manager (Gabriel) And still received no callbacks, no status updates, no basic courtesy This isn’t just poor service — it’s blatant neglect. They have shown no interest whatsoever in keeping me updated about my vehicle, even after I've made it abundantly clear that this is my family’s primary mode of transportation. Meanwhile, Stellantis' Customer Retention team has had to escalate the case at the corporate level. Even they have struggled to get updates from this dealership — which tells you everything you need to know about how this location operates. Delays I can understand. But being completely ignored for over a month while my vehicle sits unrepaired? That is unacceptable, unprofessional, and insulting to any customer. If you're thinking about servicing your vehicle here, think twice — especially if your issue isn’t something simple. They clearly do not value their customers' time, needs, or even the basic courtesy of a return phone call. This has been a nightmare.

Oil Change - C Johnson

They got me in and out quickly. The young man who checked me in was friendly. They brought me my air filter to show me the condition and asked if I wanted to replace it. No pressure and was very nice to actually see it dirty instead of just being told it’s bad.

Service on the road - Anne47

I was on a multi state trip with grandkids and miles over an oil change for mt grand caravan. I found Tate autoplex un Carlsbad as a walk-in. They were fantastic even though they were busy and i had no appointment they fit me right in and completed the job in a short time. Even though they were not my nirmal dealership they were great and very friendly. Thank you for your fantastic service

Bad service - Mannyxx

I came today to get an oil change 02/02/2019 I’ve been coming g here for years. Since I bought my hummer here. They had the best customer service but today my husband forgot his oil change coupon And the wife could not find a current one to send to me. They did not honor the one I had. And not only that the service man Felipe cornejo 8345 was the rudest nastiest person ever Thinking in not coming for anymore service here Thanks Manuel

I was able to walk in and get my car serviced the same... - Swarner735

I was able to walk in and get my car serviced the same day. They provided a Lyft to and from my work place. Good experience.