301 California Kia Service Centers

Service is always amazing! - Susanmendoza10

Service is always amazing! Love all service staff and always ready to help! Thank you Stacey!

Iam not a fan of dealerships but working with Alex in the - Dominic Espinoza

Iam not a fan of dealerships but working with Alex in the service department has been an amazing experience she kept me informed thru the whole warranty repair process and made my experience great! I will definitely be coming back to this dealer as along as Alex is there !

Overall I really like this dealership as they have always - Outdoorgirl04

Overall I really like this dealership as they have always been very nice and helpful when I come in for either an unexpected problem and/or routine maintenance. I mainly work with Megan and she is awesome and I love working with her because she listens to what I am explaining what might be an issue or not, and if she doesn't know she finds out quickly for me. She always has a friendly attitude along with everyone at that dealership.

8am courtresy oil change and mainteance out by 10am . - danheredia58

8am courtresy oil change and mainteance out by 10am . Amanda was courteous and helpful. Looklng forward to next service

What should a customer expect if they make an appointment - MH

What should a customer expect if they make an appointment for service? How does letting the service department know you are a waiter in advance affect communication? Why would walk ins get faster service than an appointment? Stockton Kia is the closest dealership from my home (60 miles). I played by your rules only to fail due to the whim of a service adviser. 3300 miles on a new car under warranty and you want to charge me $500 to fix flaws in your product. Stockton Kia had a choice to show why they are an exemplary service dept. and they chose not to. Still have a problem with no solution. Thanks Stockton Kia.

Excellent service. - lynnmaer

Excellent service. Delivered on time and and as priced was estimated. Aloha was great, kept me informed.

I bought my 2019 Kia Sorento from the dealer about 1 1/2 - GEWARF

I bought my 2019 Kia Sorento from the dealer about 1 1/2 years ago. Unfortunately, recently the oil was evaporating due to a known defect in the CDI engine design. When I went t o the service department I was introduced to Service Manager Greg Saakyan. He told me he was aware of the symptoms of this situations, asked me several qualifying questions. He told me he would need to keep the car for about a week to have the mechanics make a final assessment, and if they found the car to have the known defect, they would need to have a manufacture's mechanic inspect the car. I was so so impressed with Greg, everything that he committed to do, he did it, and kept me informed of the process via texts and phone calls. As expected, the result of the analysis was that the entire engine needed to be replaced. Greg arranged for a loaner car for the next week while they received and replaced the engine. Since the car was still under warranty, all of the work was completed at no cost to me. I have been driving the car with the new engine for a week, and it is running perfectly. Additionally, Greg and I are working together to schedule some preventative maintenance items in the near future. I am so grateful for how he handled the entire process, as well as the assistance provided by the other members of the service team.

i was in service and chance helped me with a few - estttos

i was in service and chance helped me with a few questions about my moms car and possible a car for me

rude service writers, expect a longer duration of work - enriqueznc

rude service writers, expect a longer duration of work promised, sold us a bumper to bumper wrap extended warranty that covers practically nothing i wouldn’t even rate them 1 star. dont buy kia and expect a good service outcome

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!