4,455 California Rivian/1000 Service Centers

With only 14,000 miles on my car, the battery went dead... - JaniceClark

With only 14,000 miles on my car, the battery went dead on a Saturday. At 1:45 I called the dealer to find out what to do. I was told by Carlos they didn't have my battery but I should call Monrovia. I called Monrovia and Eric told me to call Pasadena because they didn't have the battery either. No answer from Pas. Called Eric back and He told me to have AAA change battery due to "emergency situation - I'd be carless". Eric said O'Donnell would reimburse me for battery since it only had less than 15,000 miles. AAA changed battery, gave me battery printout and receipt. I went to O'Donnells and they got back to me 2 weeks later. Said they needed the battery. I called AAA and the battery was recycled. Why didn't Carlos or Eric tell me they would need the battery? AAA said all I needed was the printout and receipt.

If you are looking to get your car serviced, refinanced - DBobineaux

If you are looking to get your car serviced, refinanced or purchase a new vehicle here, please read this review first. This is an updated review after my last interaction with this dealership as of today. This whole situation has left me with no registration an additional $1400 added to my remaining car note and my car malfunctioning since they last did a service. This dealership has a negative history of the service team "performing" car service only to find out they either half-assed and cost you more down the line or charge you for services that they didn't do. The representative that initiated contact ran a credit inquiry without my knowledge and consent 30 days after he had already ran 3 credit inquires with Golden 1, OTO LLC and another credit union. I have lost over 20 points on my credit scores and get nervous driving around without my registration that no one has given me an ETA on but it has been paid for. The owner of this dealership needs to take a moment and really consider how he operates his business because given the poor track record, I wouldn't be shocked if they have a class action lawsuit filed against them. They definitely deserve it here. Do not purchase, refinance or get your car "serviced" here without reading all of the 1 star reviews and take note of all the complaints that have been filed within the last 12 months on BBB. They will tank your score and bring you a Starbucks after making you feel like a hysterical liar.