4,437 California Rivian/1000 Service Centers

I have Ron Dupratt Ford service my truck even though I... - westcoastguy28

I have Ron Dupratt Ford service my truck even though I didn't purchase it from them. At the time I needed a truck, they did not have what I needed although there were a couple coming in but it would be several weeks before and I needed to replace my then current truck immediately. My brother on the other hand did purchase his work/utility truck from them and they even delivered it to his home in Santa Rosa. I have had excellent service from Ron Dupratt Ford every time and they never try to "upsell" me services that isn't necessary. This is truly one of the most honest dealers I have ever dealt with and I have dealt with dozens over the years. Honesty , integrity and trust is earned and they certainly have earned it with me.

The service was fine. - john_owens

The service was fine. My vehicle was ready by the promised time. The shuttle service transported me home, and picked me up for a return in a timely manner.

I've been going here for nearly 10 years and the service - gfalvo3

I've been going here for nearly 10 years and the service has gone down the tubes. In short, I had to return 4 times to get a window leak fixed. I was provided no concession and was even incorrectly charged for the service. I had to follow-up 4 times over 2 weeks before someone called me back to address it (when I was told they would get back to me the next day). Just really poor service, expectations, etc. I will never use them again