4,437 California Rivian/1000 Service Centers

2004 9-5 owner (also purchased here). Been in to have 15k... - Stufis

2004 9-5 owner (also purchased here). Been in to have 15k and 30k services (I do my own 5k oil changes and tire rotations), as well as a recall (PCV, as I recall). Also, the battery died while under warrenty. My Service Dept interaction was fine, car was done on time in each instance. The battery was a spontaneous arrival at mid-day during the week (no reservation made) and they dealt with it right away. While I have been there the Service Dept's interaction with other customers has also been courteous. No problems with this dealer.

I don't usually write reviews, but I was so pleased with... - Debra A

I don't usually write reviews, but I was so pleased with the service I received when I had to take my car in for service, that I felt compelled to do so. My experience was stress-free, fast and helpful, including getting me to and from work on time while the vehicle was being repaired. I would recommend you highly to anyone looking to purchase or service their vehicle. Thank you all for the excellent, professional, and friendly service I am always sure to receive at Saab of Beverly Hills. I appreciate all your hard work.

Stay away!! - Stella64

Service in July that was not done properly. Found out because car almost died last Saturday and was able to barely drive to Downey Hyundai. Downey Hyundai had car for four days when they called that car needed Coolant Flush. I authorized service and later that evening check my paperwork from work done by Sage Hyundai in July. I had a coolant flush! I called Downey Hyundai to not have service preformed because i had coolant flush done in July, but Downey Hyundai informed me that that was impossible because it was half full and dirty. I contacted Sage Hyundai and left message for the Service Director, Ara, who never called me back. I called again and left message, but not call back. I called four times today (Saturday) to speak to the service director and i just got transferred from person to person. Called again and left on hold for over 17 minutes. I called again with call transferred which rang for 45 times. If I would have been given at least a free oil change, I would have been happy, but all I got was being ignored by everyone that worked at Sage. I will NEVER go back to this dealer again. I have had other problems with them taking hours just for oil changes. I miss the old management which got you in and out.

I received excellent service for my car. - bandvb

I received excellent service for my car. I worked with Edward in the service department who educated me and helped me make decisions about my car and what I needed to have done! Thank you Edward!.

Outstanding Service Department - juanm051

Well first of all i don't speak English, but a friendly young girl that works in the service department asked my wife if she needed help. We came in because my car had a clutch recall. This young guy by the name of Anthony Andersen helped me. my wife needed loaner Vehicle he offered to give her one while they worked on her fiesta, to me that speaks on its own. Someone going out of there way to help a customer. Excellent service would definitely recommend it