4,443 California Rivian/1000 Service Centers

Honest people. - W

I was there for repair service. I was quoted a price that was very high ($900) for the repair (which I know should cost around $600). But I left the car for repair anyway. I was thinking, I probably won't come back again. Upon completion of the car, I was told that the quote was high and there were parts that did not need to replace/repair as originally thought. My cost bill was reduced to a very reasonable cost of $600 without me asking. Or course, the better will be that it was quoted right the first time because it could have driven business away.

Amazing Customer Service - hchomes

We were stranded and from out of town. Called Lithia Dodge in Santa Rosa and they were rude and said they were "booking two weeks out." Called Autoworld and Fernando was kind, fast and understood our needs. They set the standard for Dodge service centers! Fernando was responsive and courteous. He immediately understood that our vacation would be impacted by repair delays. He pulled the technician out to talk to us to make sure he understood the history of the electrical issues, and then sent us on our way with a promise it would be fixed. And it was - that very day! I usually do my own repairs, but if I lived near Petaluma, my truck would go to Autoworld Chrysler Dodge and Jeep!

Very close to my home. - ricky370z

Very close to my home. Conveniently located. Friendly staff. But the only downside. Takes a long time for oil change even with appointment