4,443 California Rivian/1000 Service Centers

Avoid Casa de Cadillac if you value your time, money, and - Michael belchens

Avoid Casa de Cadillac if you value your time, money, and sanity. What should have been a premium buying experience turned into a nightmare due to their abysmal customer service and complete lack of accountability. From the moment I drove off the lot, my car had issues that any reputable dealership would prioritize and resolve. Instead, Casa de Cadillac has given me nothing but excuses, unfulfilled promises, and dismissive attitudes. They seem more interested in covering up their mistakes than fixing them. The service department is not only unhelpful but also rude—they lie about repairs being completed and refuse to acknowledge ongoing problems. It's clear that customer satisfaction is not their priority. For a dealership representing a luxury brand, their standards are shockingly low. Do yourself a favor and take your business elsewhere—Casa de Cadillac is not worth the headache.

They helped me so much with my car and I'd just like to... - Richardgreaney

They helped me so much with my car and I'd just like to express my thanks. My check engine light was on, and I wasn't sure what to do. I stopped by there office and they took a look at it for free for me. They even offered me some really useful advice on how to fix it. I have to say for any car stuff this is the place to go. They didn't try to push anything on me, and helped me out, in my book that's an awesome company.

Great people in service - Manuela Rivera

The people in service are great friendly people. They care about your concerns and try hard to help fix the problem. And also try to avoid big expenses. I have been coming here for 2 years now and I will keep going. When I go get my oil change they drop me off at theater a block away its great . my daughter like to go .