4,437 California Rivian/1000 Service Centers

The left tailight of my car can't turn on. - tripusa

The left tailight of my car can't turn on. I bring the car to Fremont Hyundai repair dealership to fix it. The car stayed there for one week, but they can’t fix it well. Diagnosis fee will be $1300. I took my car to Giant Bull auto repair shop, they only spent one hour and fixed it well. Only charged $185.

Been using fremont ford service for about 5 years now.... - calvin.range

Been using fremont ford service for about 5 years now. I've always been very pleased with the service I have received. Employees are very helpful. And on my last visit once again the service was great and the price of the repair was very fare with the warranty plus it's great to get your car back clean each time.

I used to work at this dealership in the service... - jvu

I used to work at this dealership in the service department, and it is simply horrible! Regarding the courtesy car wash, your car will only be rinsed with water, no soap or anything at all. Porters/lot attendants are the ones that wash cars, drive them up, and park them, etc. Beware, I have witnessed them stealing change from countless cars since people normally place all their change in the smoking cup, or the slot near the cigarette outlet. They will also burn out in your cars, SUVs, and trucks! The service writers will try their best to rip you off, even to the extent of lying that there are problems with your car when there isn't to earn their monthly bonuses. I once saw one of the mechanics fighting with the service manager, Bon Gotuaco, who is a huge ass by the way, that he refused to fix a car because there were no problems with it, but Bon insisted that the car be "fixed" so that the service department could get money from the customer. The mechanic was suspended for not fixing the car, even though there were no problems with it. This place is horrible, steer clear! The employees here are very shady!

Fresno Acura - Sportsmom1

Extremely helpful and care about your opinion. At another store I was told I needed all four tires replaced. Fresno Acuraconfirmwd that one needed to be replaced but not all four.

Courteous knowledgeable, trustworthy, and very efficient. - Richard.meissner

Courteous knowledgeable, trustworthy, and very efficient. The service team is the best in the Valley by far.

Great - 🙋👍

I was very impressed with Richard my mechanic. He took me on a test drive to actually see if I could feel the pulling to the right. He also explained in detail what he did. I was very impressed with this young man and wished more people treated their customers like this. Also my advisor Ronnie was fantastic. Because of these 2 employees my experience was very good.

Love there customer service they took good care of us. Me... - Maria

Love there customer service they took good care of us. Me and my husband came out with a 2020 Mitsubishi outlander. Very good finance and great rate. Excellent Sale Rep. “Aaron ”was the that helped us great job very satisfied. Thanks for the great work!!

I have taken my vehicles in several times for scheduled... - Mary D

I have taken my vehicles in several times for scheduled maintenance and have slwsys received great service. Yesterday was no exception. Shannon helped us out with installing replacement bulbs for the headlights. She was efficient and friendly and got us in and out in a minimum amount of time. I would recommend going to Future CJDR for sales and service.

Great... - GUT.LIZ81

Very helpful.... Great customer service.... Walked me through everything and was very patient and understanding. Very friendly and humorous... great knowledge on what was going on with my vehicle.

Randy was very helpful. No wait to start service. Work... - ES

Randy was very helpful. No wait to start service. Work done as requested. Safe area to wait. Appreciate the free car wash. You are requiring too many words to submit a raiting.

I bought my 24 maverick at FF and called to get a recall - kencccc

I bought my 24 maverick at FF and called to get a recall notice serviced. Aftera long wait I "ta;lked" to the service person. He could not find the records of my vehicle which I bought tere, nbot by phone number(they had called me), and not by VIN .... I could not get the service I needed ... I am still looking for a dealer to fix the recall notice.

This place will treat you horribly. - Tullavin

This place will treat you horribly. They have a reputation for damaging cars during repair and not disclosing it, hoping you drive off the lot and can then blame it on you. New ownership is a joke and will not take any ownership for anything, they will tell you to kick rocks, which sucks because they used to be excellent and are riding on the coat tails of the owners that actually cared about service. We've been fighting with them for 5 years to credit us for a service that they made us pay for but should have been covered under our plan. They're now telling us "Well no one is here from 5 years ago". I've never been treated so disrespectfully, and they had the audacity to try to buy our car from us today over email. None of the people we talked to about this last year when they damaged our car and didn't tell us are here either. You read the right, they damaged our bumper while repairing our car and didn't tell us. When the shuttle driver picked me up during the repair process they told me they pick up people all the time for this issue. Don't give them your buisness, they won't care about you, and try to pull a fast one on you when they damage your car.

Great service and pleasant staff! - sdevivo_54

They always give me great service and are very friendly. They even checked out a couple of issues I thought I was having with my Kia Optima. I still love my car and it’s 3 years old now! They even give you a complimentary car wash with the oil change service! And I love the fresh doughnuts they have in the comfortable waiting room with big TV!

Addison was great and he felt the same way about the - GTOdan02

Addison was great and he felt the same way about the technicians reason for the vibration at the front-end of my truck. The tech said the vibration was due to faulty lugnuts? Faulty lugnuts! xxx? I'm looking at Addison he's shaking his head I'm like well so what this is warranty work . Fix my truck. They wanted me to buy a set of lugnuts for 200 bucks then put them on myself and bring the truck back so they can take another look. I have no time I gotta work I got a job to do I got my kids to drive to school ! Meanwhile the vibration is getting worse everyday, they still haven't fixed the issue the haven't even reached out. Why can't you guys just fix my truck which is the second one I've bought. Faulty lugnuts! It's warranty work FIX MY TRUCK !