4,447 California Rivian/1000 Service Centers

Nick was awesome.. He was very personable, and knows his... - Chrystal

Nick was awesome.. He was very personable, and knows his cars.. Thanks Nick keep up the good work. He is an asset to your company

Huge thank you to service manager Mike M. & services tech... - HawaiianLei28

Huge thank you to service manager Mike M. & services tech Emilio who went above and beyond to corrected my vehicle issues. There was a minor hiccup and miscommunication but Mike handled it right away and was very professional which I appreciate. Emilio followed through with the service needed until the end, I was grateful for that and the communication we established.

Very easy to schedule a service appointment. - jons

Very easy to schedule a service appointment. All work done timely and very clear explanations of all work done.

Outrageous Service Fees - Sbest

This review is for the service department: On 10/5 i towed my car to the service department and made a claim to my insurance to assess damages to The car. So far so good. After 10 days estimates came back and I chose to fix the car at another place then they showed their true colors. First I was charged a diagnostic fee of 2950 (10hours) on the car. Seriously doubt they did 10 hours of inspection but okay I had agreed to this. Then they charged me 11days of storage at 3250 usd... and and admin fee of 1805...total 8010... At no point those were disclosed to me. When I towed the car and received they had treated like a vulgar Kia: it was outside the all time, dirty like crazy, no mats were used inside and they put parts in the trunk not caring to damage the leather. Utterly disgusting

PLEASE save yourself the Agony of even calling these... - lenorabirchfield

PLEASE save yourself the Agony of even calling these people fourth time my Fiat 500 L needed air-conditioning issues looked at within two years they want $150 just to diagnose the issue… Scalping comes to mind!!! Even if I had the $150 I would not bring it to these people! Their reasoning for the high price is because they have bills to pay too.... WTH... shock!