4,447 California Rivian/1000 Service Centers

I was in for my annual maintenance check up, service is - Cynthia

I was in for my annual maintenance check up, service is always great and very timely, never more than an hour. My go to person is Fernando a really great person.

IT IS A VERY QUIET DEALERSHIP. - DSOGHIE

IT IS A VERY QUIET DEALERSHIP. NOT MUCH GOING ON THE AFTERNOON I WAS THERE. VERY CLEAN PLACE.

Great - 🙋👍

I was very impressed with Richard my mechanic. He took me on a test drive to actually see if I could feel the pulling to the right. He also explained in detail what he did. I was very impressed with this young man and wished more people treated their customers like this. Also my advisor Ronnie was fantastic. Because of these 2 employees my experience was very good.

Love there customer service they took good care of us. Me... - Maria

Love there customer service they took good care of us. Me and my husband came out with a 2020 Mitsubishi outlander. Very good finance and great rate. Excellent Sale Rep. “Aaron ”was the that helped us great job very satisfied. Thanks for the great work!!

I have taken my vehicles in several times for scheduled... - Mary D

I have taken my vehicles in several times for scheduled maintenance and have slwsys received great service. Yesterday was no exception. Shannon helped us out with installing replacement bulbs for the headlights. She was efficient and friendly and got us in and out in a minimum amount of time. I would recommend going to Future CJDR for sales and service.

Great... - GUT.LIZ81

Very helpful.... Great customer service.... Walked me through everything and was very patient and understanding. Very friendly and humorous... great knowledge on what was going on with my vehicle.

Randy was very helpful. No wait to start service. Work... - ES

Randy was very helpful. No wait to start service. Work done as requested. Safe area to wait. Appreciate the free car wash. You are requiring too many words to submit a raiting.

Had a great experience in service. Will be back to do my... - Alex

Had a great experience in service. Will be back to do my next service. Mike has always been helpful as well as Sergio. Staff is friendly.

I bought my 24 maverick at FF and called to get a recall - kencccc

I bought my 24 maverick at FF and called to get a recall notice serviced. Aftera long wait I "ta;lked" to the service person. He could not find the records of my vehicle which I bought tere, nbot by phone number(they had called me), and not by VIN .... I could not get the service I needed ... I am still looking for a dealer to fix the recall notice.

This place will treat you horribly. - Tullavin

This place will treat you horribly. They have a reputation for damaging cars during repair and not disclosing it, hoping you drive off the lot and can then blame it on you. New ownership is a joke and will not take any ownership for anything, they will tell you to kick rocks, which sucks because they used to be excellent and are riding on the coat tails of the owners that actually cared about service. We've been fighting with them for 5 years to credit us for a service that they made us pay for but should have been covered under our plan. They're now telling us "Well no one is here from 5 years ago". I've never been treated so disrespectfully, and they had the audacity to try to buy our car from us today over email. None of the people we talked to about this last year when they damaged our car and didn't tell us are here either. You read the right, they damaged our bumper while repairing our car and didn't tell us. When the shuttle driver picked me up during the repair process they told me they pick up people all the time for this issue. Don't give them your buisness, they won't care about you, and try to pull a fast one on you when they damage your car.

I bought my KIA 3 years ago. - UnhappyKiaOwner

I bought my KIA 3 years ago. I called on December 12 because I had three warning lights and wanted to take it in. They told me the soonest they could see me for a diagnostic was March 11. Or I could drop of the car and it would still take weeks to see it. I will not be buying a car from them with service like this.

Addison was great and he felt the same way about the - GTOdan02

Addison was great and he felt the same way about the technicians reason for the vibration at the front-end of my truck. The tech said the vibration was due to faulty lugnuts? Faulty lugnuts! xxx? I'm looking at Addison he's shaking his head I'm like well so what this is warranty work . Fix my truck. They wanted me to buy a set of lugnuts for 200 bucks then put them on myself and bring the truck back so they can take another look. I have no time I gotta work I got a job to do I got my kids to drive to school ! Meanwhile the vibration is getting worse everyday, they still haven't fixed the issue the haven't even reached out. Why can't you guys just fix my truck which is the second one I've bought. Faulty lugnuts! It's warranty work FIX MY TRUCK !