4,437 California Rivian/1000 Service Centers

Great customer service from advisor Nicole! - mrosiee

I've been to the service center here at Honda World Downey several times. i always get any service advisor that is available. & this last time I got Nicole as an advisor, I had always seen her there but never actually got her as an advisor to help me out with my vehicle & Omg! I fell in love with this girls customer service. She made it all easy for me and worked hard to get trough my extended warranty something an advisor before did not want to help with she also made sure my car was out quick and ready to go.. I can not thank her enough for all her help. I hope you guys get more advisors just as great as her! I will definitely be scheduling my appointments with her from now on. Thank you Nicole!! :)

Horrible work and customer service. Service was done due... - bari

Horrible work and customer service. Service was done due to negligence on Lexus during a routine service. Scratches and dents on car. They sent the car to get repainted in that area. Now the paint is coming off and corroded and they won't take responsibility or fix their error. Absolutely unacceptable! This is not up to par with the Lexus brand or quality. Take your business elsewhere.

Service manager Mr.Gomez and his team are the main... - larry78638@gmail.com

Service manager Mr.Gomez and his team are the main reasons I have purchased two cars and their attention to my needs was just great. Larry Lewis Palm Desert,CA