4,443 California SRT Service Centers

I brought my Ford Fusion in for 2 recalls on 11/24/24f. - lechvutz

I brought my Ford Fusion in for 2 recalls on 11/24/24f. A while later the service adviser called and told me that the cars's data link connector was not communicating any information, so they would not be able to take care of the recalls until the problem was fixed. She quoted $225 for diagnosis which would go toward the cost of the repair. I declined, drove the care home, and hooked up my OBD which communicated just fine with the car's computer. So these dishonest ripoffs tried to charge to diagnose and then repair something that was not broken.

Great experience with the Service staff. - KD

Great experience with the Service staff. Explained what they had to do and got it done in a timely matter. Thumbs up!!

We had some issues but we were able to get these worked - offsite

We had some issues but we were able to get these worked out with the Service Manager.

i was in service and chance helped me with a few - estttos

i was in service and chance helped me with a few questions about my moms car and possible a car for me

My neice came from Northern California and had her Kia - pamelajobyrd

My neice came from Northern California and had her Kia Optima engine die on her on the 405. She was quoted a price of 9K by Kia of Van Nuys to get the car repaired. There had been several recalls on the car, but due to a successeion of moves on her part, she did not receive notifications. After producing paperwork showing she had kept up maintenance on her Kia Optima, Ismael in the Kia Service Dept. working with Kia and my neice had the car repaired, which she says runs like a brand new car. She credits Ismael's calm demeanor and customer relations skills with getting her through a very stressful situation. I was with her on a couple of her visits to Kia Van Nuys and witnessed Ismael's interactions for myself. He was very professional as well as personable. Shout out to Kevin also who drove us from the Service Dept to the larger service repair building. He also was personable and seemed to enjoy his job and making us feel at ease.

Great service - Amy

I had my car serviced at Patriot Hyundai a couple of weeks ago. I was very pleased with everything. Joey was very professional and helpful.

A very busy service department. - Cam Smith

A very busy service department. All service advisors were courteous, polite and attentive to clients. Jose Valles was my advisor. He kept me informed as to my service details, when my car would be ready and how much the service would cost. A great team of service advisors!

Exceptional Customer Service. - Hernandez31602

Great customer service all around from the team at Camino Real Chevy. Service Department met their goal of completing work on time. I would recommend this Service Center.

rude service writers, expect a longer duration of work - enriqueznc

rude service writers, expect a longer duration of work promised, sold us a bumper to bumper wrap extended warranty that covers practically nothing i wouldn’t even rate them 1 star. dont buy kia and expect a good service outcome

Brought my car in to replace the a/c and Daniel Amaya... - David A

Brought my car in to replace the a/c and Daniel Amaya double checked it to make sure replacing the entire unit was necessary. They pointed out that it was almost time to replace the brakes, which I was already aware of, so I had that done as well since the quote was reasonable priced. He also noticed oil pooling on the top of my engine and began inspecting for a leak however the previous Subaru dealership did a sloppy job and that’s why I decided to go to Subaru Orange Coast this time. Daniel gave great service so I’ll be back!