4,447 California SRT Service Centers

New car pricing follows the current market and the sales - donno944

New car pricing follows the current market and the sales department is helpful. Service has been great with no hassles on recall or TSB issues.

Excellant Service - Pleased Customer

I gave this 5-Star rating to Bishop Ford dealer for the courteousness of the Service Department employees I have dealt with. They have all been professional, as they should be, and because they have been extremely helpful to myself and my wife during the three visits of the past several months. Eight or nine months ago we needed a regular oil change. We were informed of the Ford The Works program, which involved oil change, tire rotations, fluid level checks and various safety check. This was less than fifty dollars. A while after this service, we were notified by Ford that the passenger air bag was involved in the Takata recall. The notice said not to have anyone ride in the passenger seat, as they would be subject to injury if the air bag was deployed. My wife and I are in our seventies and this concerned us. I called the Bishop Ford service department every month to see when new air bags were available. The service department people all were very polite when called and assured us we would be notified when they came in. They did call as soon as the air bags were available and we scheduled an appointment as soon as possible. The latest service was for our seventy five thousand mile oil change and check up. They set an appointment up on our schedule, and we were in and out in less than an hour. Ford still had the 'The Works' program in effect. I hope they continue this program as I cannot maintain the vehicle like I used to. Everyone we spoke to on these visits were courteous and pleasant. There was no pressure of any kind during our visits. I can't say enough for these employees. Thank you, Steve and Jeanne Fletcher

Excellent service - jorgein

I had a noise in the the front end of my Cadillac that kept on getting worse. My friends and family had their own opinions of what it was and what I should do. I brought it into Michael Cadillac like I do for routine service and found out it was as simple as needing tires and a alignment. They gave me a fair price and it was completed the same day. Noise is gone!

Thankful that it didn't take a long time to fix my - mary01mph

Thankful that it didn't take a long time to fix my problem thank you

RAV4 owner - Kate Ellzey

I recently purchased the 2019 RAV4 TSE hybrid small suv and I am over the moon with happiness on my choice. It’s the best car I’ve ever owned. Waheed Mirza was my salesman and if it weren’t for him I wouldn’t have made the right decision on which car to purchase. He was knowledgeable about all Toyota vehicles and answered all my questions. He was kind, not pushy and had my best interest at heart. I actually was more inclined to buy the car because he wasn’t just trying to make a quick sell. He found the perfect car with everything I wanted that suited me and my family best. If you go to Micheal’s Toyota dealership, ask for him! He will help guide you through the process better than any employee there.

0 Stars!!!!!!!!!!!! PLACE IS A JOKE !!! KEVIN MILLER THE... - KH

0 Stars!!!!!!!!!!!! PLACE IS A JOKE !!! KEVIN MILLER THE DIRECTOR NEEDS TO LEARN BUSINESS ETHICS AND BE TAUGHT A FEW LESSONS ON HIS ATTITUDE WHICH NEEDS A MAJOR ADJUSTMENT. PAYING CUSTOMERS SHOULDN'T BE TREATED LIKE SHI%. THE SHOP WAS SLOW & WORK WAS UNPROFESSIONAL. DON'T WASTE YOUR TIME COMING HERE.

Excellent Customer Service - lupesan79wfg

I brought my X5 for service on Dec 27,2018 and Drago Tsytsyn was truly helpful, very knowledgeable and very professional . Service was smooth , competed in a very timely manner, sooner than I expected. Kudos to Drago & the Service Dept.

Great service -Warren is very helpful & professional. - Diamondroo

Great service -Warren is very helpful & professional. Service ahead of schedule & shuttle driver was excellent

Pajouh Automotive - formerly known as Courtesy Motors in - lisa2667

Pajouh Automotive - formerly known as Courtesy Motors in Chico, CA - left my practically new car (7,500 miles) $100,000 BMW X5 M60i on their lot for an entire weekend with the driver window rolled down in the pouring rain. After a nearly 15 minute conversation with the owner, the operations manager and the service manager during which not one of them apologized, but instead insulted us by comparing 60+ hours of water intrusion to a “lifetime of getting in and out of the car with rain boots and an umbrella”, their solution was to dry the car with a heater and shop vac and return it to me. "These cars are made for this!" they said. Water intrusion damage can take months if not years to manifest and they know it. And yet just 4 days after the intrusion, the car reported an "urgent interior function" code - the driver restraint system was malfunctioning. We asked them to buy the car back. They said no. We asked for a replacement and the owner’s response was a snotty, “how do you know the replacement vehicle won’t have water damage?” My mission is to tell everyone, everywhere I can reach about their negligence and lack of accountability to take responsibility and do the right thing.

I visited the parts department and purchased a Valve - Fggutierrez1

I visited the parts department and purchased a Valve Cover ($500) and I installed it (I am professional automotive technician with 10 years of experience) after a few miles of driving the vehicle starts smoking, I performed a visual inspection of the engine and found the valve cover leaking. Spoke to the parts manager and he said warranty protocol is to bring the vehicle in to the shop that way one the of BMW technicians could verify the warranty. Brought the vehicle in cause am 100% it BMW was going to grant my warranty. Nope, the technician said it was a pinch gasket. SMH. I didn’t want to argue and paid the diagnostic fee $240. I bought a new OEM gasket from the same Dealer, installed it and the Valve cover is leaking from the same spot as before. After $800 or so BMW has failed to warranty me a Valve cover that’s defective and lied that it was a pinch gasket. I’ll give them a 0.

I met Mike Duplessis in crisis mode with a flat tire late - fastbuck830

I met Mike Duplessis in crisis mode with a flat tire late in the day. He waited for me to limp into the dealership at almost closing time. He was so very kind and honest, giving me choices to resolve the problem. So glad I met him and will definately go to him for all my needs.

Very friendly and cooperative service. - Kak

Very friendly and cooperative service. Tyler Henry was the best guide and very generous with us. Will definitely come back for more if needed.

New purchase - Meatbuyer

This is my first opportunity to purchase a BMW from the Visalia dealership. They made everything a very smooth transaction. Agreed to payment terms on the phone. I love the option of not leaving my home and come to a mutual agreement to purchase a car. Visalia also delivered me the car and the paperwork which was about 45 miles away. Explained all the options, programmed the Bluetooth, programmed the garage remotes. I should of asked for a burger and fries. I think they would of stopped and got it for me! I highly recommend doing business with Ed Fuentes and BMW of Visalia.

I love my I-3 - Frank

No problems with the car, the people who sold it to me or service! I'm still waiting for touch up paint for a tiny spot on my rear bumper, the last I heard that is was on back order. I can live with that🎈🎈

Great Service - ergochic

Very accommodating. Thanks Michael! The only thing is That previuosly, you guys would wash my car. I would hope you have this service in the future