4,437 California SRT Service Centers

Very helpful and courteous staff. - stephanie.baumgartenstephers920

Very helpful and courteous staff. Never a problem with the work they do. Wouldn't take my truck anywhere else.

Prior from today I've experienced several leaks with my - pillarswilliam52

Prior from today I've experienced several leaks with my car. David and Jack in the service department handle my problem with great communication and excellent service. I am really happy and thankful for Michael Stead Cadillac in walnut creek.

Fantastic people! - I Fix That

Fantastic people! They are customer service focused and no-pressure sales. I had a very small but difficult issue with my Mach-e and they stayed on the issue until it was fixed. What I found to be fantastic about the dealership is that they just didn't unload a "parts cannon" on the car, but got a technician in from corporate to troubleshoot the module that failed so that in the future, they could quickly solve the problem for the next customer. I'm and engineer, and that shows integrity! Yes, I purchased a second car from them! Oh, and they were the only dealership that isn't marking up the Lightning and the Mach-E.

Have been on hold for 20 minutes waiting for service to - smadanek

Have been on hold for 20 minutes waiting for service to answer call about electronic problem with my car. No one answers from service and I am without working vehicle .

Excellent - Ernie

The service advisor is one of the most Curtis person I've ever encountered in any place of business I have been. I would recommend walter's to my friends and family any time.

Bought 05 Jeep Grand Cherokee Limited at Riverside... - User941

Bought 05 Jeep Grand Cherokee Limited at Riverside Chrysler Jeep dealership. Dave Lumpkin (service manager) refused to buyback Jeep. Jeep was stalling randomly while in use, dangerous to drive. He did as much as possible to block any buyback, uncooperative to fix vehicle. Had to go to another dealership to get vehicle bought back. Salesmen stereotypically rude and high-pressure. Avoid this dealership at ALL COSTS!

They take advantage of women and try charging for... - Brooklynn1993

They take advantage of women and try charging for services not needed. I went in for a recall check and they told me everything was fine but I needed new brakes because they were almost metal to metal and it would cost me $500 and they could get them done that day. I decided to refuse the service and took it to my cousin who is a mechanic and he said the brakes were at 75% and had a year left on them.

excelente service, nice and clean, very friendly staff, - lupe

excelente service, nice and clean, very friendly staff, Jessi is a very helpful girl, I recommend.

First time in a dealership,& it was an amazing experience! - MarycruzJimenez

My parents and i walked in West Valley Chrysler Jeep, already knowing what we wanted.Lenore Bustamante is the best,she was really friendly and helpful.Even after the misunderstanding during the process, Lenore was extremely patient and not once made us feel uncomfortable.My parents walked out with a Honda Pilot Touring 2010. They are extremely happy with the deal. They say is the best Christmas present they have ever had.I also want to recognize the amazing manager Al Kutakh who me and my parents had the pleasure to meet.I recommend West Valley Chrysler Jeep to everybody. I know my family and I will be back soon for another deal. Thank you all again.