4,437 California SRT Service Centers

Pajouh Automotive - formerly known as Courtesy Motors in - lisa2667

Pajouh Automotive - formerly known as Courtesy Motors in Chico, CA - left my practically new car (7,500 miles) $100,000 BMW X5 M60i on their lot for an entire weekend with the driver window rolled down in the pouring rain. After a nearly 15 minute conversation with the owner, the operations manager and the service manager during which not one of them apologized, but instead insulted us by comparing 60+ hours of water intrusion to a “lifetime of getting in and out of the car with rain boots and an umbrella”, their solution was to dry the car with a heater and shop vac and return it to me. "These cars are made for this!" they said. Water intrusion damage can take months if not years to manifest and they know it. And yet just 4 days after the intrusion, the car reported an "urgent interior function" code - the driver restraint system was malfunctioning. We asked them to buy the car back. They said no. We asked for a replacement and the owner’s response was a snotty, “how do you know the replacement vehicle won’t have water damage?” My mission is to tell everyone, everywhere I can reach about their negligence and lack of accountability to take responsibility and do the right thing.

I met Mike Duplessis in crisis mode with a flat tire late - fastbuck830

I met Mike Duplessis in crisis mode with a flat tire late in the day. He waited for me to limp into the dealership at almost closing time. He was so very kind and honest, giving me choices to resolve the problem. So glad I met him and will definately go to him for all my needs.

Very friendly and cooperative service. - Kak

Very friendly and cooperative service. Tyler Henry was the best guide and very generous with us. Will definitely come back for more if needed.

New purchase - Meatbuyer

This is my first opportunity to purchase a BMW from the Visalia dealership. They made everything a very smooth transaction. Agreed to payment terms on the phone. I love the option of not leaving my home and come to a mutual agreement to purchase a car. Visalia also delivered me the car and the paperwork which was about 45 miles away. Explained all the options, programmed the Bluetooth, programmed the garage remotes. I should of asked for a burger and fries. I think they would of stopped and got it for me! I highly recommend doing business with Ed Fuentes and BMW of Visalia.

I love my I-3 - Frank

No problems with the car, the people who sold it to me or service! I'm still waiting for touch up paint for a tiny spot on my rear bumper, the last I heard that is was on back order. I can live with that🎈🎈

Great Service - ergochic

Very accommodating. Thanks Michael! The only thing is That previuosly, you guys would wash my car. I would hope you have this service in the future

Had a transfer box replaced right before my warranty was - Jim Esserman

Had a transfer box replaced right before my warranty was up at 50K. BMW had a bulletin on the item, I followed through, I was told that if it didn’t work, even if I was over the warranty they would replace. They made good on their word. My Tech Rep is Ray Silva. I’ve had a relationship with him since I bought the car and he has always had my back. For that matter, Bob Smith Bmw has had my back. Unfortunately, I also had another issue after my warranty expired, with my front differential. That was a huge expense, over $10,000 was quoted. I pleaded my case at 58,000 miles and again, my Tech Rep Ray Silva, stood behind me and took care of the issue. In this case, I did pay something but nothing near the original quoted amount. My experience with Ray Silva and Bob Smith Bmw has been nothing short of spectacular. Great service, returned, phone calls, and just general outstanding service. I highly recommend these guys.

The service department keeps you informed throughout the - John Duffy

The service department keeps you informed throughout the entire service process so that there are no surprises.

Servicing your vehicle here is way too expensive. - evancombs

Servicing your vehicle here is way too expensive. They will overcharge you on every little bit of maintenance that they can try to swindle you into purchasing. Some of the maintenance I requested wasn't even completed, which nobody at the dealership told me about face to face. I had to read the 7-page service report to find that out. I will never take my car back here again. It is a scam and you can get everything they offer done for a third of the price with any independent mechanic.

So I bought a 2021 Chevy Tahoe as my daughters were - Rjohnso619

So I bought a 2021 Chevy Tahoe as my daughters were furthering their endeavors into sports. I loved the buying experience and the car, however at 68k miles my car started to misfire. Before reading the reviews about the buying experience and the service division i dropped the car off at the dealership. Mrs. Mary was nice, however it’s been several days and I have no idea what’s going on with my car. I’m still in shock my new car is having engine problems so I’ve been researching online only to learn GM has been having problems with the lifters on that particular engine. I spent a significant amount of money on a vehicle I was hoping would be Chevy tough, only to limp in the dealership with engine problems at 68k miles. Seems like a lot of class action lawsuits going on. Im just sick to my stomach awaiting a diagnosis for the car. I have two stars for the buying experience, with a new car being off the road and no results or updates from the service department I fear I may have went to the wrong dealership for the type of customer service I expect from a luxury SUV experience. SMH I will update ob my YouTube and socials once it’s all said and done.

Great service! - Mel W

I bought my Ford C-Max Energi at Wondries Ford and still service it there. Never supercrowded at drop off. Easy in and out service.

This is the best dealer on the Central Coast, hands down! - rochellesutherland

This is the best dealer on the Central Coast, hands down! They are honest, friendly and very helpful for any of your needs whether purchase or service! Thank you all for always being there for us.

Exceptional Service! - Erintukua

My Yukon XL started having some major issues late Monday night. First thing Tuesday, I had it towed into Boulevard and the service department was amazing. They called me with frequesnt updates, helped me find a rental vechicle and provided speedy service. Even with having to order a part, my car was ready the next day. Love Boulevard! I'm a customer for life!

Don't bother going to this service place. Their salesmen... - Upset Customer

Don't bother going to this service place. Their salesmen are great but their servicemen are zero help. They had installed some system before I leased the car. When leased, they removed it. This caused a shortage with the battery. Rather than fox it, they told me to come back another day when they have more time. Hello!!? Why did you make an appointment in the first place if they weren't going to fix the problem? I took a while day off work for nothing. I tell them if I bring it back will they have a cat for me. The answer was no! I went to the dealer in Torrance. They took the car immediately and got me a rental!!! That's the kind of service I expect from Cadillac! Don't go to boulevard cadillac.