4,444 California SRT Service Centers

Everyone is so professional and accommodating. - Marcia

Everyone is so professional and accommodating. Always a pleasure and my service representative was great.

Came in about 3 weeks to have my oil and battery changed. - KyleC.

Came in about 3 weeks to have my oil and battery changed. After 1 hour+, they said everything is all good and charged me. Today, my car battery died and I find out that they did not replace the battery and kept the old one in. I had to move my car and jump it then drive all the way back. They said that they had a "random" battery sitting that they were confused about and decided it was best to wait until someone showed up to pick it up. I don't understand why the could have called me to let me know or investigate to find out that they did not change the car battery. They also did not offer any discount for this inconvenience. I will never come back here again. You pay for a service for them not to perform it and act all fraudulent.

Incompetent Mechanics - Maria71

e are planning on replacing or Armada soon, but NOT with any Nissan only because of the dealership - no because of the how the SUV performed. It is a great family truck but bringing it to Redding Nissan we had very bad experiences!!! Recently we brought it for just oil change and tire rotation, they DID NOT rotate the tires even though we asked and its time and of course we will pay - service said they did measurements and it does not need rotation ! We put over 6k miles on it since the last rotation. #2 I brought it in before for oil change, I was told I need the brake worked on right away and would cost me over $400, I brought it to Les Schwab instead and I was told It was still good, so I came back later and asked for the service manager who said it was not checked closely and was just eye balled and he asked for a written explanation from the mechanic who looked at it. #3 Our heater/aircon was working but the air was always on full blast and we can't regulate it, brought it to Nissan and we were told we need over $2k to replace the whole system, well it was working so we thought just wait until we can pay for it. We brought it back after a year,a different mechanic looked at it and we only paid $150 to fix it! All that and the people in service are just plain unfriendly.

It may not be the best place to buy an Acura, but it sure... - asantrosyan

It may not be the best place to buy an Acura, but it sure is a very nice service center. <br><br>Work quality, friendliness and pricing are all top notch. The only problem is that you don't get an Acura-branded loaner. But if you call in advance and tell them you're gonna wait until they finish, they will do the job very quickly. Taking in consideration this is an Acura, all I need is a regular oil change, and it usually takes about 30 minutes. I use that time to visit dealerships clustered nearby :)<br><br>P.S. Once they even fixed the rearview mirror I broke under warranty.

The problem with this dealership is that they have no... - dabigdog

The problem with this dealership is that they have no interest in customer service. I purchased the car at Daland and know I got a very good deal financially, but they seem to be intent on making me pay for my negotiating skills.<br><br>My first visit was for a simple oil change, I was there 5 minutes early for a 30 minute oil change. I left an hour and 20 minutes later. I was told "45 minutes is no big deal" and "go F--- yourself, your problem means nothing to me" - those are direct quotes from the service manager. The fact that I was hosting a 20 person international conference call 30 minutes after the oil change was supposed to be complete had no meaning.<br><br>My second visit was for my 7500 mile service, I also had a problem with a broken parking brake and a noise from the brakes whenever the car was in reverse. The service (which I paid for) was done, none of the other problems were fixed.<br><br>When we picked up the car we had to back it about 300 yards through a narrow alley to get it to the street. The service manager and a salesman stood against the wall and laughed about our predicament.<br><br>I called Nissan about the problem and got told that the owner of Daland had already called and indicated he didn't want me back at the dealership. Nissan had no interest in helping me at all.<br><br>I personally don't like the car we purchased (a Murano) and the dealership situation really grates me. I've never had this kind of service from American car dealers and one or two complaints (over 40 years of car buying) have always been handled to my satisfaction.<br><br>This is my fourth Japanese vehicle and definitely my last.<br><br>If you know how to screw a dealer on the deal and can't live without a Nissan, I suggest you stick with Daland and take their deal to someone else. Otherwise, I'd find another brand and dealer.<br>

Been bringing my BRZ here for years everyone here is... - Brz.boy.18

Been bringing my BRZ here for years everyone here is super friendly, helpful, and punctual. Car has always been given back to me in pristine condition

Worst dealership EVER! - raghoser

Worst dealership EVER! Brand new Prius Prime and the entire infotainment system had to be replaced after 3 months. Told it would take 1-2 weeks to arrive, took 4. Told it would take a1 - 1.5 hours to replace, took 3. Now the car battery goes dead for no reason. happened 3 times already. Took it to Dalton and told them take your time and find the drain on the battery. They kept the car for 4 days and all they did was test the battery. Worst of all, I brought the car to them sparkling clean and they returned it FILTHY! I know they have a car wash. Not to mention everyone there (employees) complaining on how terrible the place is run under new management. Do yourself a favor and find another dealership.