Outrageous Service Fees - Sbest
This review is for the service department:
On 10/5 i towed my car to the service department and made a claim to my insurance to assess damages to
The car.
So far so good.
After 10 days estimates came back and I chose to fix the car at another place then they showed their true colors.
First I was charged a diagnostic fee of 2950 (10hours) on the car. Seriously doubt they did 10 hours of inspection but okay I had agreed to this.
Then they charged me 11days of storage at 3250 usd... and and admin fee of 1805...total 8010... At no point those were disclosed to me.
When I towed the car and received they had treated like a vulgar Kia: it was outside the all time, dirty like crazy, no mats were used inside and they put parts in the trunk not caring to damage the leather. Utterly disgusting
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