4,455 California Tesla/1000 Service Centers

In mid February this year, my 2018 Dodge Ram truck - dhornsby59

In mid February this year, my 2018 Dodge Ram truck suddenly lost oil pressure and died. After having towed to a local repair shop Ranxho Auto Care in Jamul , I was informed my engine was seized. Long story short, I had it towed to Mossey Dodge in Chula Vista, on a Friday. Had the diagnostic work complete by Tuesday and given the great news I would get a brand new engine under the manufacturers warranty!. They ordered my new engine, which took longer to receive than their installation of it took, yet from day of towing it there to the day I drove it out of there was only 30 days!! Henry was my service advisor, he gave me his cell phone to contact him directly with any questions I may have. Every time I text him he answered right away and if needed to find something out told me so and then got back to me with the answer. I could not be happier with the service received there and highly recommend giving Mossey Dodge in Chula Vista a try!! New facility, clean, organized and great customer service in their service department. Side note, I didn’t even buy my truck from them and yet they took on my engine replacement.

Easy to schedule the appointment. - Steve712

Easy to schedule the appointment. Service advisor was on point upon arrival. Service completed as quoted and maintenance recommendations provided.

Large dealer, and clearly have a big chunk of southern - greenmountain_FX

Large dealer, and clearly have a big chunk of southern San Diego. I wanted to drop a huge kudos to service advisor R. Galbreath for coming through to help with an issue that wasn't their fault. Courteous and went the extra mile to get us sorted

Great service department! - Lovemynissan

Great service department! the whole team was helpful and knowledgeable! Thank you again I will definitely be back.

Extremely shockingly, poor service. - S2013

Extremely shockingly, poor service. DO NOT GO HERE, they are thieves!! Have been coming to this Mossy for years, and have not had any issues up until a couple of weeks ago. Took the car in because it was making strange squealing sounds and jerking uncontrollably on the road. Was aware I had a weak tranny. They were also aware and had this listed in their records but they told me this was just all due to needing new front brakes and a new belt, not mentioning anything about the tranny finally dying out. The (biggest) and most important issue needing to be fixed right there and then. A week after my car was serviced, it broke down on me several times on the road. I came in again getting the car looked at, just to find out that, oh yeah, it’s the tranny actually going bad (this time.) Why wasn’t I notified of this during the first service appointment so I could have saved myself almost a grand on everything that was a side repair. On top of that, service advisor Victor was smirking and making a joke out of the situation when I brought up my concerns. Unprofessional and wasn’t happy with how I was treated here. They don’t care, they are only there to make a quick buck to get anything out of you. Happy I won’t be returning, and Mossy just lost a valued customer.

Every representative at this dealership, that I dealt - zacsomera

Every representative at this dealership, that I dealt with, from the salesperson to the finance manager, was excellent. The best experience I have ever had, in car buying.

Great - Arleth Guerrero

Thank you Henry samaniego for the great service, lo mejor de todo, es que es bilingual y te explica muy bien si tu carro necesita algun servicio extra.

Great customer service in service department. - Bm335

Great customer service in service department. Carlos and Gonzo great customer service. Fast and friendly.

They publish coupons that seem too good to be true..they... - jmuniz

They publish coupons that seem too good to be true..they are!!! Did extra service work that was not discussed nor authorized. Lied to my face when I called them on it.

My Service Consultant, Dustin K, is always so pleasant - bellbus

My Service Consultant, Dustin K, is always so pleasant and helpful. I was able to pick up a loaner and do what I had to do and pick up my car when it was ready. Historically, I do not use the dealership for maintenance but Motor City Lexus has won me over.