4,443 California Tesla/1000 Service Centers

With only 14,000 miles on my car, the battery went dead... - JaniceClark

With only 14,000 miles on my car, the battery went dead on a Saturday. At 1:45 I called the dealer to find out what to do. I was told by Carlos they didn't have my battery but I should call Monrovia. I called Monrovia and Eric told me to call Pasadena because they didn't have the battery either. No answer from Pas. Called Eric back and He told me to have AAA change battery due to "emergency situation - I'd be carless". Eric said O'Donnell would reimburse me for battery since it only had less than 15,000 miles. AAA changed battery, gave me battery printout and receipt. I went to O'Donnells and they got back to me 2 weeks later. Said they needed the battery. I called AAA and the battery was recycled. Why didn't Carlos or Eric tell me they would need the battery? AAA said all I needed was the printout and receipt.

Very friendly and helpful. Service Dept - Joni55

I scheduled an oil and filter change and tire rotation on Sat., my appointment wasn't till 7:30 , I was there 6:40 a.m.they opened the waiting lounge the young man told me to come on in they had made fresh coffee brought in fresh donuts, someone went over the paperwork with me, I could not get my I phone 5 to connect the gentlemen said no problem and he connected it for me . They talked to me after the car was done went over the discount I had, showed me where it had been applied, everyone was friendly ,helpful and even when I was checking out the girl was friendly and pleasant I would defenetly come back here , I was comfortable while I waited, and even when I got there I had planned on sitting in my car until 7 a.m. But I was invited in and felt welcome, you do not get service like this at dealer ships waiting for service. I do APPOLOGIZE for not keeping names and I was moving all weekend so I do not know where anything is at this point my paperwork is somewhere in this mess. Again Thank You to the Service Department for Great Service at Ocean Honda , Juanita Moore

Always Satisfied - LindyLouC

I have gone to Ocean Honda for 12 years. Best service, trustworthy. Excellent care when purchasing both of my Honda Accords. Dustin Mosley has been my service representative for 12 years. Wonderful person. Very helpful. Very friendly. An asset to Ocean Honda.

If you are looking to get your car serviced, refinanced - DBobineaux

If you are looking to get your car serviced, refinanced or purchase a new vehicle here, please read this review first. This is an updated review after my last interaction with this dealership as of today. This whole situation has left me with no registration an additional $1400 added to my remaining car note and my car malfunctioning since they last did a service. This dealership has a negative history of the service team "performing" car service only to find out they either half-assed and cost you more down the line or charge you for services that they didn't do. The representative that initiated contact ran a credit inquiry without my knowledge and consent 30 days after he had already ran 3 credit inquires with Golden 1, OTO LLC and another credit union. I have lost over 20 points on my credit scores and get nervous driving around without my registration that no one has given me an ETA on but it has been paid for. The owner of this dealership needs to take a moment and really consider how he operates his business because given the poor track record, I wouldn't be shocked if they have a class action lawsuit filed against them. They definitely deserve it here. Do not purchase, refinance or get your car "serviced" here without reading all of the 1 star reviews and take note of all the complaints that have been filed within the last 12 months on BBB. They will tank your score and bring you a Starbucks after making you feel like a hysterical liar.