4,446 California Tesla/1000 Service Centers

Their empathy, sensitivity, and follow-through were... - infinit

Their empathy, sensitivity, and follow-through were exceptional. The service consultant went above and beyond to ensure I was a happy customer. And I am !!!!

I received great and quick service. - Gutierrezfamily71

I received great and quick service. I as informed via text of my vehicle progress and was informed of any issues that required attention.

Terrible customer service - Matthew

I called and made an appointment for my first oil change. When I called and asked for a specific time, I informed the lady that I would need a loaner as I work need to return to work. I was told that was ok and she gave me a date when a loaner car would be available. At the agreed upon time I showed up and began the process. I was asked if I was sticking around, at this time I explained that I had to get back to work and needed a loaner. I was told I could not get loaner and would have to wait the hour for my car to be ready. I then explained to the service writer that I called specifically for a loaner and was told it was ok. Again I was told I could not be helped. For a luxury car brand, your service is far from premium. If a loaner was not a viable option, I should have been told when I made the appointment. At least I could have made other arrangements.

Jill went above and beyond. - swain.robert331

Jill went above and beyond.to immediately have repaired a minor issue with my car. Infinity of Palm Springs should be delighted. she's part of their team. Bob S

David was very helpful with my loaner car. - dms19782002

David was very helpful with my loaner car. he was polite and and didn’t keep me waiting.

Best Mini Service Team in Orange County - Mini2015Roadster

I am a fanatic Mini owner. I own number of Mini's from various dealerships almost 17 years ago. I moved to Irvine several years ago. I can not thank enough for all the service Aldo and Irvine Mini Service Team provided for me and my wife. They are courteous and freindly. They communicate promptly and accurately. They always promise out and deliver early. Sometimes repair and maintenance can be pricy with Mini, but they always made up with extra service and companion. I am definitely buying my next Mini or BMW from these guys.