3,114 California Used Car Service Centers

Had to take car in 3 times. just got it back so still not... - WillieC

Had to take car in 3 times. just got it back so still not sure if it works. Cost me a total of over $1700. Only gave me credit for 2 hours of labor. Took it to a local repair shop in Scotts valley they had it 4 days tried everything, even replaced a $264 item, gave me the car back and did not charge me a thing. Advised me to take it to the dealer. The dealer replaced everything the local repair shop told me they had check already. The car was still stalling. cost $700+. Then took the car back. now they say I probably would have had to replace all that stuff they replaced anyway, but after I complained they agreed to remove 2hrs of labor. Now they say it is the fuel pump. Drove it around a few days later it stalled again. cost $ just under $500. the last time I took it in the cost was $400+

Service person David Troussaint very nice and pleasant.... - LINDAGMA59

Service person David Troussaint very nice and pleasant. All work performed on time as promised. I appreciate the ride to dealership as I had no on else to help me that day.

Best Nissan dealership ever. - djattheridge

Best Nissan dealership ever. The exceptional level of customer appreciation and support is evident from whole staff, from the general manager to the professional who answers the phone. Recently I had my 23 Pathfinder in for it's routine service and the service department acknowledged an issue with the rear bumper. After an evaluation it was determined the bumper had some defects. Edgar and Justin explained the problem to me and gave me several options to resolve the issue. Using Nissan's great warranty and support of their cars the bumper was replaced. The process went seamlessly thanks to Edgar and Justin, they made scheduling very easy and convienent. I was given a rental and the repair was completed much sooner than I expected. The car looks great as good as the day I drove it off the lot. It's very refreshing to be valued as a customer. I highly recommend this dealership, their great customer service has made me the proud owner of 5 new Nissans over the last 15 years.