5 Colorado Mitsubishi Dealers

Went to the professionals to service my 18y truck, paid... - Rhd

Went to the professionals to service my 18y truck, paid what they asked for no problem. They failed to recommend or suggest to replace a crankshaft bolt that was the original, the bolt was worn out but they just put it back because their manual does not say anything about replacing it. The bolt luckily broke when I was parked,started the truck to take it to the same dealership to do spark plugs, wires and some gaskets. This work was done within a year with only close to 4K miles, this is not my daily driver . They said the warranty will take care of it but they checked the work and saw the old bolt that they did not replaced, warranty was voided. There is an upgrade version on the market. On the other hand they sold me on replacing my water pump original also but no leaks at all. It is very upsetting and such a headache dealing with dealerships like this. Where is the professionalism and common sense?

Worked with Ellis Vazquez and was utterly impressed at... - Gpcrownover93

Worked with Ellis Vazquez and was utterly impressed at how easy they made this process for me, handled almost all of the deal remotely and only came in to test drive and sign papers, very happy with our new car and this experience!!!

One of the worst service i have ever had in my life for... - meetrknow

One of the worst service i have ever had in my life for my car. I would recommend them to atleast have a mechanic with a minimum knowledge of how to change oil. I took my car for oil change. They changed the oil but the mechanic didnt even have the common sense to check back that there is no leak from the drain pulg. He replaced the drain plug half way threaded and I had oil leak all the way from there on. I noticed it at my parking lot that there was a huge oil leak underneath the engine were i parked the car. Then when i took it to another dealer he fixed it and said that the drain plug was not replaced back properly and as well he said they have over filled oil in the engine. Are you guys running a traning center with the customer car that comes in for service?. I reported this incident to them and for my surprise they told that in a very cool way that the drain plug would have not been properly place back and asked me to take my car to a nearest place to get it fixed. (Seriously !!!). And not ever asked a sorry for the mistake from their side. I have sent a mail to ther service person and he didnt even replied back for it. Very Very bad experience I had. Dont ever ever go to that place and get your car experimented by mechanics who dont have the basic common sense to check back if they fixed something correct. oil change is a simple thing and they mess up even with that without even realising the consequence of the engine itself going dead.