833 Colorado Genesis/1000 Service Centers

THE ROCKSTAR NATION came through again! - eolson0404

THE ROCKSTAR NATION came through again!!! I had a unknown leak in one of my tires and contacted them via text to see if they could get me in. AND of course the answer was yes. I arrived and the shop was extremely busy, and as soon as I pulled up, Rachel and Eugene met me, collected my keys and immediately got my truck into the service bay. After a quick preliminary check they found no punctures in the tire, and they then proceeded to investigate further. They shortly found a valve stem leak. They quickly replaced that and in less than 30 minutes I was on the road again. During that time I had time to talk with Eugene about an upcoming project idea and also had a pleasant visit with Rachel. While I dread when something goes wrong with any vehicle, Eugene and Rachels team do a great job of taking care of me and my truck! What a great group of people they have in the service department. If you are looking for excellent service, you need to drop in and check them out. A great group of ROCKSTARS!

Thank you to the great staff at Summit Ford for their - Shadley

Thank you to the great staff at Summit Ford for their ultra extra mile service. We had our vehicle towed to Summit Ford for emergency help when we (myself, my sister and niece) were stranded traveling home to another state after my son's funeral in Colorado Springs. Our situation seemed impossible to resolve and the kind and generous staff couldn't have been more helpful and caring. Thanks to Jaxon, one of the finest and most empathetic humans I have ever met, and to Sierra and all other employees who worked on our car and got us successfully back on the road again. We will forever be indebted to you for your kindness and expert help. Your service department is stellar! Forever Grateful.

Waited a month for an appointment to have some work done - eberhar18

Waited a month for an appointment to have some work done on one of our Jeeps. Went to drop off the car and were told that the techs called in sick and they cancelled our appointment. We were NOT contacted before hand and were placed at the back of the line with an appt more than another month away. We understand that things happen but this is unacceptable. If an airline canceled your flight and and said sorry like this, they would pay hefty fines. We have have 3 Jeeps, 1 Dodge, and an Xterra. The products from Stellantis are poorly engineered, poorly made, and the service after the sale is non-existent. Looking to replace the Xterra but after this we will not consider ANY Stellantis products. BUYER BEWARE.

I took my 2003 Ford F150 in to have a used instrument... - rogmish

I took my 2003 Ford F150 in to have a used instrument cluster reprogrammed due to a security issue with the one I had. Faricy boys service department was very good about programming it. Fair price excellent service excellent customer service. I was recommended by a friend. I will recommend to other people.