833 Colorado Tesla/1000 Service Centers

I was traveling through pulling a U-Haul trailer when I - heather_tweet

I was traveling through pulling a U-Haul trailer when I started getting error codes. Gary Clayton understood my predicament and got my vehicle in without an appointment. He explained what was happening and they had me back on the road within an hour. I am so grateful for Gary and the crew at Castle Rock Ford.

Which oil is new? - firehuck

Which oil is new? Both are new oil straight from the motor dipstick after different oil changes, one from Maroon and one from another shop. The Maroon shop oil is the darker (A castrol high miles syn) vs the same oil type from a real shop. I questioned the oil color with the Maroone shop MGR / tech and the excuse was there is "old residual" oil in the pan.....my xxx.....Im calling you out, THE OIL WAS NEVER CHANGED. This little test took 2 different oil changes to prove integrity lost with some people. NEVER GOING BACK TO MAROONE, ALWAYS TALKING BAD ABOUT THIS. IMG_2486.jpg IMG_3792.jpg IMG_3792 copy.jpg.pdf IMG_2486.jpg.pdf

I needed seal for my f350, was pretty sure I knew the - gmunzing

I needed seal for my f350, was pretty sure I knew the right part number, however all part’s houses I talked to were hesitant to order for me. I called Steamboat Motors and was referred to Martin Beckett. He knew exactly what I wanted, had it in stock, took payment and brought it to Craig at the end of the day, saving me a couple hours. I live in Wyoming. He definitely is an outstanding employee.

Dan P. - billbrod

Dan P. and the service techs. were generous troubleshooting a potential cooling problem for me.

Toyota of Colorado Springs in Motor City is an excellent - bcoz17

Toyota of Colorado Springs in Motor City is an excellent place to take your vehicle for service. It all starts, when you pull into the service bay. The people, that meets you at your vehicle makes you feel like the most important person in the world. They make you feel like, whatever the reason you are there it’s important. You have professional like Randy Lee, Scott, and Dan who treats you like family, not a customer. I have owned my truck for almost two years now. Randy Lee or Scott or Dan insure that I leave completely satisfied each time. Randy Lee is my personal service manager, and he gives me a call after each service to make sure everything is running smoothly. There is time, I have to leave my vehicle. They make sure, I get to where I need to be and keeps me informed on the progress of my service. Toyota of Colorado Springs in Motor City is where you should be taking your vehicle. I sure do! Thanks Randy Lee, Scott, and Dan. Respectfully, Coach Barry Cosby

I'd give 10 stars if I could! - Nat Allen

I'd give 10 stars if I could! Jesse, Sierra, and Ty went above and beyond to get my truck back on the road after a long and frustrating journey elsewhere. I had previously invested in a new engine, radiator, oil system, axles, rotors, and brakes — but still had lingering issues. This team took the time to pinpoint the real problem and fixed it on the spot. Their honesty, expertise, and genuine care were a breath of fresh air. I felt seen, heard, and truly supported by people who care about their work and their customers. It’s clear they’re passionate about the brands they represent and the people who drive them. I won’t be going anywhere else — my truck has a new home! Huge thanks and high fives to the whole team! – Nat

My service advisor, Jon, was very accommodating and could - Paul Traxler

My service advisor, Jon, was very accommodating and could answer all of my questions about my Ram 2500 HD. This was my visit to your dealership since up to Denver. Jon was good eneough to continue to earn my business.

Markley Motors is great. - SMEBearly

Markley Motors is great. Noe was wonderful and a great salesman. I've purchased approx 12 cars from Markley Motors and have always had great service. Went in for an oil change and tire rotation and killing time I took a test drive. Many hours later I drove out in a 2026 GMC TERRAIN AT4. Most expensive oil change of my life. I LOVE MY NEW CAR!!!

Honest assessment, no attempt to sell on items not - erics

Honest assessment, no attempt to sell on items not needed, true pricing, integrity, truly hard to find. Highly recommend!

Every time I bring in my vehicle all of the people are - tuckermorton

Every time I bring in my vehicle all of the people are different except for Kirk.

The estimate for my oil service was dead on. - amys

The estimate for my oil service was dead on. I was treated with respect and kindness.

Cannot get service, no response for callbacks and do not - Mehnmom

Cannot get service, no response for callbacks and do not pickup telephones. Have been left on hold for over 45 minutes then cut off with no one ever answering. Was to call back if engine light came back on, tried but no one ever answered, called 6days in a row. .

Josh in service, Caesar in parts, and Jake in sales made - Jakes1mom

Josh in service, Caesar in parts, and Jake in sales made my experience with Larry H Miller get new tires and pressure sensors an awesome experience. Thank you for the great customer service and taking such awesome care of me and my car.

Great service and very helpful. - Krpepper

Great service and very helpful. Will definitely be back in the future for service and new vehicle.

The repair work on my truck was completed before the - publius1787

The repair work on my truck was completed before the estimated work completion date I was given at the time of drop off.

I had a great experience from Sales Person, Mr. - Nese

I had a great experience from Sales Person, Mr. Solis, Finance, and Service Department! They made everything very easy. They even provided a rental for the day! Thank you!

My service representative Julian, has a friendly - smccleery

My service representative Julian, has a friendly disposition and did a great job of keeping me updated on the service I needed and how long it would take. I will continue to take my car here to be serviced.

Service center is awful. - Dannadoo2002

Service center is awful. They break as much as they fix. Incompetent. I wrote a very detailed review but it was too long to post. It’s a long story short I ask them to fix one thing they’ll fix it and break something else. they have written on my leather interior of the ballpoint pen They nicked the paint when opening the door they put a mud flap on crooked they gouged window moldings to put Protectors on the window incorrectly. They refused to fix the speakers. They refuse to fix the loose tow trailer power outlet and now they refusing to help me at all because I won’t give them five stars. Tom is a good guy I would work with him. Jake is a good guy I would work with him Dan is a good guy I would work with him Rick, who sold me the truck lied about the features the truck had and when I called him, he said he would make it right he might even put me in a different truck, but he was headed to a luncheon where he was receiving An award for being a great salesman he was supposed to call me the following Monday. I’ve not heard anything from him. Morgan yelled at me in front of other employees and in front of other customers because she tried to solve a problem. She didn’t understand so her solution was irrelevant and rather than fix it, She screamed at me. I Mind going to a different dealership to have them fix the things that Phil long Ford motor city broke but it’s just unfortunate. What an awful awful place no quality assurance at all. It’s too bad. I am using talk to text so pardon the typos. Do not go to this dealership the sales guy lied to me and the service department will almost always break something and now they’re refusing to take responsibility and fix it and they’re telling me I can’t bring the truck back to motor city. If I would just give them five stars, they could keep working on my truck and breaking stuff but I’m not giving them five stars anymore. I’ve taken it back several times and giving them chances to fix it and then they get their five stars and they get their bonuses and that’s what it’s all about their money their bonuses.

OMG! - Michelle

OMG!!! My experience was otherworldly, they make miracles happen and they are extremely professional from the time you call to the moment you walk out the door everything couldn't have gone better thank you for fixing my ford's door as fast as you did quality work for sure.

Great dealership to work with Great service and love - djrundell49

Great dealership to work with Great service and love their concierge service! Always professional and courteous.

I recently brought my vehicle in for service at Groove - T Williams

I recently brought my vehicle in for service at Groove Toyota, and while I initially felt frustrated due to a misunderstanding in the process, Joe Coursey, Tim Mankey, and Zack Vose turned the experience around completely. Joe took the time to listen, show patience, and address all my concerns, going above and beyond to provide outstanding service. Their exceptional professionalism, expertise, and genuine kindness made me a customer for life. If you're looking for top-notch customer service and care for your Toyota, Groove Toyota is the place to go. Thank you Joe for your excellent work on my vehicle and thank you Joe, Tim and Zack for making me feel valued as a customer. I truly appreciate everything you did!

I took my car in on Friday afternoon, called with - bog1han2

I took my car in on Friday afternoon, called with diagnosis of problem and ordered the parts on Monday. Parts were in on Wednesday. They had the car ready to run and out of the shop on Thursday afternoon. I was extremely pleased with the service I was kept up-to-date throughout the entire process I would give them credit for going the extra mile. My service advisor was excellent (alex).

Set up valet service to pick up my truck for service for - Thefireman

Set up valet service to pick up my truck for service for 9AM. Groove Ford never showed up and then told me they were really busy. All I needed was a phone call to let me know. This is typical customer service in the USA these days. What a shame.