4 Connecticut Mercury Dealers
Very poor response from the so called dealer manager. - mikeymotorcycle87
Very poor response from the so called dealer manager. Reported to him about his driver blocking me in a handicap stall which is marked NO PARKING. a who cares attitude. Then the driver say where’s your wheelchair. What a jerk. The manager then says maybe he’s handicapped. I would love to add the photos and video to prove what occurred.
As a loyal ford customer ( more than 120 cars ) im sad to - Mikek10
As a loyal ford customer ( more than 120 cars ) im sad to say I will never buy another from gengras . I brought my explorer in for service and was given nothing but a run around and unclear reasons as to what was wrong or what was being done to fix it . Customer service end of things ( Jenny ) I found rude and pretty had to beg to get calls . The car was over charged for work performed in the 3 weeks it sat there right down to the last moment when I was charged 430 dollars in labor for something that took 35 minutes ( wish I got paid that rate ) … do yourself a favor and google gengras ford customer complaints …pretty much everything that comes up I am experiencing . Sadly I miss Crowley and will no longer be buying my cars at this location .
I had an absolute perfect experience. - Kenbarnum
I had an absolute perfect experience. Car was as promised, fair price and the Salesman Bob was great in every way. Look forward to buying from here again soon.
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