647 Connecticut Maserati/1000 Service Centers

Took vehicle in for dealer to look at parasitic battery - walt242us

Took vehicle in for dealer to look at parasitic battery drain issue, made the "mistake" of asking service attendant for documentation showing that I dropped off my vehicle. The assistant service manager, Alyson Santos interjected himself into my interaction with service attendant - asking "if that was your fist time at at dealership? You are acting like you have never been to a dealership before." In all my decades of having my vehicles serviced "at dealerships", I have never had an encounter where the staff was so blatantly rude, condescending and belittling. I have purchased two vehicles from this dealership, however, I will not be purchasing a third from them. Interesting enough, I took my vehicle and left and went to another Subaru dealer whose service attendant had absolutely no issue providing me with proof that I dropped of my vehicle for servicing.

Pretty good salesman's, parts personnel and technician. - Estebaniam

Pretty good salesman's, parts personnel and technician.. The answering service is hospitable.. Just purchased my 2024 Subaru Forester…. And my 2012 Subaru Outback still running like a champ.

Routine service on my 2023 Outlander. - jjjwwwlll

Routine service on my 2023 Outlander...Jenny was great from appointment thru delivery, kept me informed, priced as quoted, fluids topped off n/c...vehicle was clean when picked up...asked to set next service appointment, just like the dentist...very happy will be going back.

When I called for the appointment to schedule an oil... - peeps0508

When I called for the appointment to schedule an oil change, I mentioned having the AC compressor recently replaced and how the engine light came on. The person on the phone said they would check to see if a sensor was unplugged. Now that I'm here, they want to charge $139 for a diagnosis even though we suspect that's what it is and they won't even look at the sensor. This is one of many problems that I've had; not being informed of a battery cable recall until it failed leaving me stuck on I95 at 10pm among the issues and if I didn't have free oil changes as long as I own the car, I would go elsewhere.

I am very picky about who works on my car and this shop... - sunlover

I am very picky about who works on my car and this shop was terrific! I know about cars and they didn't try to sell me work I didn't need nor did they pressure me into any "extra" services. All their recommendations were spot on and their prices are competitive but there was no pressure to "get it done now." Times are tough these days, and I felt like they understood that and would work out a time frame with me and prioritized my car issues to help out the old wallet! I definately will refer my friends to these guys!

They are a total rip off!! They charged me double what... - mcheals

They are a total rip off!! They charged me double what it would have cost me anywhere else on a simple repair. After having the repair completed I called around and even the dealership gave me a price of $100 less. I called to question this after the fact and they admitted to marking up the price on the part by about $60 and charged $80 for labor on a five minute repair.

A 5 Star rating to the Service Department Team of Brian - cdgexclusive

A 5 Star rating to the Service Department Team of Brian Eckert at Todd Alfa Romeo in Danbury, CT dealership is not enough! Brian’s team always exceeds my expectations. I needed an oil change and a couple of things that were needed to be checked on my Alfa Romeo Veloce Stelvio and Azalea was the representative who assisted me in getting my Stelvio serviced. Azalea is very helpful, kept me updated, she’s very cheerful and overall great personality! Even though Brian Eckert, Fixed Operations Director is behind the scene I know Brian did what he did to make sure that everything in my Stelvio is in good working condition. Brian is the same great guy since the day we met him in year 2020. He’s always available whenever we needed to talk to him. Brian is about integrity and accountability and the reason why I always give a high recommendation for his Service Department team and one of the reasons why we will continue leasing from the dealership.

Wheel Install and Alignment Service - 2013AudiA4

After getting a few quotes, I found Torrington Hyundai had competitive pricing on getting new wheels, installing them and performing a wheel alignment, so I decided to go there. I went for a 1pm afternoon appointment, they got me right in and lifted the car to do the service. I brought work with me since it was in the middle of the say and was able to work while my car was worked on. Connected to wifi very easily, and the service waiting room was quiet, clean, had TV and water to make a comfortable experience. Larry was helpful with letting me know it would be a couple hours and they held to that. The appointment was 2 hours and they didn't run late.

Well organized. - vnvyatkin

Well organized.ready to serve. Honest. Polite.High quality. Clean. Well trained staff. Good information system.

Toyota of Greenwich has a superior service department. - Jim Bingham

Toyota of Greenwich has a superior service department. They explain things clearly and do great work. Toyota of Greenwich sells great cars and trucks. The service department keeps them great. I work primarily with Jared.

Started a new job in Colchester in late 2023. - mmorelli201

Started a new job in Colchester in late 2023. Being close to Troiano, thought I would try their service for my Durango. One of the best MOPAR dealer service departments around. Small, HELPFUL and friendly. They bend over backwards to help. I am now using them for my wife's Jeep. Proof a small dealer ship treats you like a person, not just a number. Thank you!!