650 Connecticut SRT Service Centers

Treble! - Charles toyota

Treble! Made 2 appmtns; oil change 4 tundra n AC no working (do 3 hrs diagnostic). 1st time here. As soon as you walk in people seem to be in a bad mood. Anyways, I got my oil change done, drive 20 minutes n there's smoke everywhere coming from my 2017 tundra. I called them n took my truck back. I got to the dealership and it was much worse. APPARENTLY charles toyota incompetent mechanics don't know how to do a basic oil change. The incompetent mechanic spilled oil all over the engine and never bothered to clean it. The lady (looked like the manager( took care of everything, made sure everything was right(like make sure the incompetent mechanic put oil in the engine and everything was done right). I got refund but I completely canceled my appointment with the highlander with the AC issue.... NO FING WAY! They can't do a simple oil change, never mind something as complicated n costly as the AC environment. NEVER AGAIN! The first time I went n I WILL NEVER GO AGAIN. That mechanic just of been fired... TERRIBLE CHARLES TOYOTA! JUST TERRIBLE!!!

service dept rip is a off charged for work not done I was - joemoney327

service dept rip is a off charged for work not done I was under warranty which was a third party (sold by The GM Dealer) they said my pump needed to be replaced the car was in for other work gave me a story all the work done under warranty would have cost over $3000 and I only had to pay $250 never going back.

Bena at the Service Counter is always very accommodating, - Jeffreylathrop

Bena at the Service Counter is always very accommodating, knows what is needed and always shines!

We recently purchased an extended warranty on our 2022 - racherosin

We recently purchased an extended warranty on our 2022 Escape. We worked with Bill Johnson who's a professional in every respect. Great experience which is why we drive over an hour each way to have our car serviced in Danbury.

I trust the opinion of this dealership. - crystalstar926

I trust the opinion of this dealership. Art Azzarito in Service, makes the difference, always...I needed a part, and was so happy it was ready in no time. Corey Henderson, General Manager, thank you so much for always following up with me. Never enough Kudos to you both. I appreciate.

The quality of the service department has significantly - RocketMan

The quality of the service department has significantly declined since I purchased my vehicle 8 years back. Early on the service was prompt and courteous. My last appointment required a 3 hour wait for an oil change and I made an early appointment to avoid any service backups. So this will be the last time I bring my car for service here. Do not know who is to blame for this decline, but damage has been done!

CT's Own - Local and Convenient! - XC70_#1_Fan

Great for non-warranty Volvo service. I've been using them exclusively for for service over 25 years, having purchased many used Volvos there also. Always got great deals.

I came in with my honda for a timing belt and water pump.... - RRPR420

I came in with my honda for a timing belt and water pump. The service department was fantastic. they treated me perfectly. my car was fixed right the first time and on time.

Was complaining to a coworker about the high cost of my... - 4driver4

Was complaining to a coworker about the high cost of my upcoming timing belt service. He commended Coventry. They quoted about half what the dealer wanted. Car runs great. What a relaxed and friendly atmosphere too.

I believe that the staff and customer service is - Denjohn

I believe that the staff and customer service is absolutely fantastic. The servicing of the vehicle was done in a timely manner and I am a very pleased customer.

Noel in service is exceptional on finding solutions. - Kacey92

Noel in service is exceptional on finding solutions. The automatic car starter on my Nissan Marano was causing issues with my battery. It was recommended to replace the starter initially. Howeverr, Noel found a cost-effective solution and we didn’t need to replace the car starter. The car is now safe to drive and it didn’t break the bank. The service technicians go the extra mile.

I noticed since Curry Toyota was bought by Crabtree - Rogue1

I noticed since Curry Toyota was bought by Crabtree Toyota that the service and sales people are friendlier they have loaner cars and the lot has cars not like before it looked like it was closed down! I had a brief interaction with Steve Papadakos while I was waiting for my car in service and he was friendly and outgoing. So when my lease is up I will go and see Steve. I also recommend Crabtree Toyota for all your car needs.