648 Connecticut SRT Service Centers

Service/Warranty - Gwen

Your service department is professional and courteous. You answered all my questions and fixed my problem efficiently! I am happy to recommend you to all my friends and family.

Excellent Service Department - Gtiguy1

Top notch service department. I received warranty work on my 2017 GTI and previously had snow tires put on my 2016 GTI at this location. Both occasions I was taken in same day and the work was performed quickly and in a professional manner. A+ in customer service!

Awesome, very courteous ,friendly staff, very clean , and - lynn61058

Awesome, very courteous ,friendly staff, very clean , and always a pleasure to do business with.

Worked with Stan he was beyond a great help and he helped... - Bsk9753_1990

Worked with Stan he was beyond a great help and he helped me the time that I needed him the most. He was always honest and helpful. He made me felt like the car was mine before I even purchased. Work with him he’s beyond great.

Too many service issues to recommend them. - KL

Too many service issues to recommend them. Caitlin is a friendly service advisor, but that's about the extent of it. I brought one vehicle here to fix a one inch lean on the vehicle, which they couldn't fix so they 'reset it', and it started again two days later. Brought another vehicle here that smoked on every start up and had a few other issues that were repeatable every single time, got the "unable to replicate it" line when they finally looked at it *more than 48 hours after my scheduled appointment time*, and as I paid my diagnostic fee and started my truck up to leave, wouldn't you know- it did all the things right in their parking lot. They either can't/don't want to fix my vehicles, so I will find another place to service my cars.

We have been using Grand Prix for many years and will... - animals6

We have been using Grand Prix for many years and will continue to.When we bought our daughters car and grandsons car we went to Steve who checked them out and we were told that yes they might need small repairs due to the age of one of the cars but since it was a first car it would be good for his needs.Needless to say we bought it and three years later we can not complain.All of our family cars go there to be repaired and we have never had a problem, in fact my daughters car died so she thought after school one night. She called grand prix and their tow truck came out and checked out her car. over the weekend she was in Ny where she had bought and didn't need a battery.The man that took the time to fix the battery and make sure she was safe in an empty parking lot told her to check with Joe in the morning. Most places would have demanded their money up front, but being the type of people they are she wasn't charged. They take good care of their clients and it feels like family. When the time is right this is the place we will buy our car as we trust everyone who works there.

Brought my truck in to address some small issues. they... - CAT Trucking

Brought my truck in to address some small issues. they were the best. in and out quickly. price reasonable. kept my truck clean. I have been to a lot of dealers and H&L Chevrolet is by far the best.