650 Connecticut Volvo/1000 Service Centers

I just had to take a moment to sing the praises of the - Customer #1

I just had to take a moment to sing the praises of the amazing customer service representative at New Country Porsche in Greenwich - Maggie Wentland. 🌟 Recently, I encountered a major issue with my Porsche, and Maggie went above and beyond to help me get it resolved. Despite being incredibly busy, she worked tirelessly to ensure that my concerns were addressed promptly. Her dedication to her work and the brand truly stood out, and I couldn't be more grateful for her assistance. What impressed me most about Maggie was not just her efficiency, but her outstanding customer service skills. No matter how hectic her day was, she always treated me with the utmost respect, maintaining a cheerful and positive attitude throughout the entire process. It's clear that she genuinely cares about the satisfaction of Porsche customers. In an era where exceptional customer service is increasingly rare, Maggie's commitment to excellence is a breath of fresh air. Greenwich Porsche is undeniably fortunate to have such a dedicated and customer-focused professional on their team. I can't be the only one who feels this way - I'm sure there are many others who have had the pleasure of Maggie's assistance and share in my appreciation. Kudos to Maggie Wentland and the entire team at New Country Porsche in Greenwich for setting the bar high when it comes to customer service. If you're in need of top-notch assistance, Maggie is the person to turn to. Here's to great service and the incredible individuals who make it happen!

rountine service - allmorro

I have consistently been very pleased with service I have received from Wallingford Porsche Audi.There service personnel have been very responsive, knowledgeable, and helpful. TR has maintained my Turbo S Cayenne impeccably, and Mark has done a great job of filling Stacy's shoes. Very satisfied.

The best of service from Paul Taylor and Dan Densmore. - Rachel Sherman

Dan Densmore took responsibility for the attempted repair of my 16 year old (beloved) car. He made extreme efforts in multiple ways, to no avail. He was sympathetic to my tears, but provided a positive note in directing me personally to a salesperson (Paul Taylor) who would understand my distress, tolerate my tears at losing the car I loved, and help me to move on to a car that I am learning to accept...an attractive, good car, feels good to drive. Both Dan and Paul put out far more than normally necessary, to help me, to feel comfortable with moving on, and to trust them in our interactions. I am deeply grateful for their kindness in accepting my sadness on the loss of the car I so loved, but to be positive in moving on. I will be back to Premier as long as I live, and members of my family will be bringing their cars for regular service as well.

Purchased a new Ford Edge and couldn’t be happier with... - MC

Purchased a new Ford Edge and couldn’t be happier with the sales and finance team that helped me. They were all very knowledgeable and informative

Avoid Riley Mazda at all costs. - drew123

Avoid Riley Mazda at all costs. Their service department is completely unorganized, leaderless, and incompetent. Jeremy and his Service manager, Chris, are liars who have zero sense of customer service. I dropped off the car for a simple software update at 7:30 AM, and now, 6 hours later, they haven't even looked at the car.  If I had been told it would be an all-day affair, I would have asked for a loaner.  Now I am stranded, and Jeremy and Chris couldn't care less.  I obviously will never work with these clowns again.

Being that this is a luxury car I expected to be treated... - saabowner888

Being that this is a luxury car I expected to be treated like "royalty"...not quite so but better than say at a Chevy one. It felt just the same. The initial friendliness is ok but when things get really testy their customer service skill goes away. Instead of trying to defuse a situation I got a response that pretty much said "go away." I was so angry that I wanted to punch a wall. Every time I go there they try and find things that need to be fixed (commission based sales). They're good for routine items like oil change which a) don't take too much time and b) don't run into trouble. Other kinds of service require lots of time (and money) since their core competency is not doing major repairs. I felt cheap and slimed all over after my visit today. Their treatment of me started with Paul and he did not take ownership of making me, the customer, feel valued. Sure he tried to pass off the complimentary car wash as a "favor" but I dismissed that small gesture to justify the gouging and poor treatment.

We bought our 2007 Saab 9-3 Aero Convertible from Saab of... - dawnnkids

We bought our 2007 Saab 9-3 Aero Convertible from Saab of Milford. We love it. We always bring our car to Saab of Milford for service. They are always very helpfull. We have had a few minor problems, but they have always fixed them quickly and satisfactorily. In one case they even gave us a complementary loaner car, which was also a convertible! We highly reccommend this dealership.

Misdiagnosed our 9-3 convertible for the 2nd time, and... - brational

Misdiagnosed our 9-3 convertible for the 2nd time, and then went on to list 6 other items that needed work for $1,000’s. Took car to non dealer, and they refuted the needs for engine mount repairs, transmission mount repair, alternator replacement ( the list goes on). I am afraid we may have been duped on earlier visits. I cannot recommend Saab of Westport’s for service.