80 Delaware Used Car Service Centers

These guys are great and very helpful. They are honest... - Connieq

These guys are great and very helpful. They are honest and I would recommend them to anyone. I and my mom have been going there for years. Rick and Verne and the mechanics are really nice guys!! Connie

I ordered and paid for a running light fixture for my - vinnie661

I ordered and paid for a running light fixture for my Yukon Denali. The dealership contacted me when the part came in and we agreed on an appointment date. I showed up for my appointment but the service department didn’t have anyone available to install it, so I had to drive approximately one hour back home. I contacted them a couple weeks later and told them I just wanted a refund. They refunded me a partial payment and kept $550.00 stating that I hand to pay a restocking fee. They are the ones who could not install the part when I showed up for my scheduled appointment, so therefore I should be refunded the full amount. This dealership refuses to do so.They will no longer receive my business!!! After being contacted by the service manager Shane, he corrected and made this issue right!!! I am very happy with the result!!! Thank you Hertrich GMC!!! You are a 5 Star Dealership!!! Vince B.

sales and service - princess1948

I recently traded my truck for a ford fussion. The sales rep was very efficient and courteous I recommend Hertrich highly to anyone. I will be back

Service manager Anthony Young, went above and beyond to - bryantrl

Service manager Anthony Young, went above and beyond to understand my questions and concerns. My customer satisfaction of maintenance routine issues were resolve and completed with great customer's satisfaction of Five Stars. Along assuring I was able to get shuttle to and from home to pick up my vehicle. Thank you Hertrich of New Castle Deerships Five Stars from customer's for over 15years!!!!

The service is great! - jgrins8746

The service is great! IG Burton is always on time and very thorough. I highly recommend them!

Service is always exceptional. - JerseyGirl1

Service is always exceptional. Jimmie who was at the desk was my contact. He addressed all my issues. After waiting he offered me a loaner. I was constantly updated and when my car was ready all promised work was done.