2,947 Florida CODA Service Centers

We were very blessed to meet Anthony Mastrandrea on - dusdanty

We were very blessed to meet Anthony Mastrandrea on Sunday as we were trying to charge our new EV. We tried this for the first time on a road trip and he was there to help. An Angel he was. Thank you Kia for having this wonderful young guy employed by you. We did not buy from this dealership as we live in Lakeland, FL and was in Cape Coral for a family visit.

I write Reviews for a living, that's my job. - remarkablerobyn7

I write Reviews for a living, that's my job. I have never given any product or service a negative review unless it was absolutely deserved. MBM Dealership and service is well deserving of this 1 star review. It would require me to write a short story to provide all the horrible details with my experiences with MBM, and quite frankly, my time is too valuable to waste so let me just say this, and give all future "prospective" customers a fair warning. DO NOT PURCHASE FROM THIS DEALERSHIP AND DO NOT HAVE YOUR VEHICLES SERVICED AT THIS DEALERSHIP. Unless you're friends of the "family", have very very deep pockets, and can afford to be without your vehicle for weeks to months while yours is being "serviced" (because they frown on loaners, especially if your vehicle isn't BRAND NEW), then stay away. There's other MB authorized centers you can go to if you need your MB serviced, and you'll be treated humanely. MB of Ft. Pierce or MB of Orlando, both are much better options and it's worth it to either have your car towed the distance, if inoperable, or if just needing routine maintenance, it's best to drive an hour to save yourself money and mistreatment. I've never in my adult life dealt with such a rude, snooty, hateful, inexperienced, unprofessional dealership in ALL departments. Everyone I've spoken to in the Melbourne area, have all told me they were mistreated by someone working at this dealership, and it's usually most of the staff, from the woman who answers the phone with her "condescending tone and manners, to the service advisors, management, mechanics. The only department that you may not have a "Traumatic " experience, as far as your dealings with an employee, is the payment desk. Haha. Go figure, right. Unless they aren't there anymore the two ladies I dealt with were very friendly and horrified when they heard about my experience but ironically, not surprised. They've apparently heard it all, and seem to be embarrassed of their employer. Mercedes, Audi, Porsche of Melbourne, simply do not care. They do not care about these negative reviews, they do not care about how they treat their customers, especially if you're not a repeat BUYER OF NEW VEHICLES. If you don't show up dressed in your Sunday best, and exaggerate GREATLY your wealth, speak like them and act like them, then be prepared to be treated like "pond xxxx". I am even willing to place a wager on the fact that any 5 star reviews you read about "Shane" or his family business, that those are what we call in my profession "Fake Reviews". Proceed with caution to this dealership. Do your homework. Our MB's are our babies and expensive to maintain, and when something goes awry on your MB, it's a stressful event on its own, we don't need to pile on that stress by a dealership that could careless about its customers feelings,being courteous or honest , any form of professionalism, fairness, or simply treating everyone with fairness and kindness. Regardless of their economic standing. It's much easier to be kind, honest and treat your customers how they deserve to be treated. After all, it's the customer's that have given this "FAMILY OWNED" Business, a business that has not just provided them with a "cushy" life, but one they thrive off of. I promise you, they are living well, not losing any sleep over mistreatment of customers. So, you've been warned. Best of luck to all MB owners, especially if you find yourself in the most unfortunate situation where you're forced to use MBM.

Stay far away from this dealer and don't buy a Genesis - READYFIRE

Stay far away from this dealer and don't buy a Genesis anywhere as their manufacturer warranty is worthless. Ever since I purchased the car from this dealer, I've experienced problems with my A/C and cooling seats especially after driving for 20-30 minutes or more. I've taken it to 2 other Genesis dealerships for the same issues and they always claim to fix the problems, but they haven't. Now they got the tech hotline involved who instructed this service dept. to test my car for about a week during the Florida cold spell when the daytime temperatures were in the 50s and 60s. Last Monday the final day of their "testing" the day time high was 77 but only for about an hour. I'm not sure if they tested it at that peak temp. They returned my car to me last Friday unfixed and now with a warranty that's Worthless! When the rep. from the dealer arrived at my home, I asked him not to turn off my car and then we tested it and of course the A/C was blowing hot air. I took a video with my phone as proof. After all these attempts of not correctly diagnosing the problems and now pretending like there aren't any problems, I will continue to encourage everyone and anyone NOT TO BUY A GENESIS.

The service department is horrible. - John

The service department is horrible. Over three hours for a simple oil change. This is with a an appointment. Go somewhere else and save yourself a day of frustration.

I have a 2017 Ram Big Horn 3500 6. - doittoday123

I have a 2017 Ram Big Horn 3500 6.7 diesel dually. I kept having trouble with the engine light coming on. The code indicated there was a problem with the transmission. I took the truck here to Suncoast and the technician, Jason Dale quickly determine the cause of the problem, and fix the transmission. I'm very happy with the dealership and with jason. He also gave me tips about prolonging the life of my transmission that I really appreciated.

We want to commend (again) our Service Rep, DAVID - Hondajane 23

We want to commend (again) our Service Rep, DAVID LINVILLE for his consistent professionalism. David remains calm when there are many people demanding his attention; he addresses concerns and makes every effort to problem solve for us; he's always patient and welcoming; returns our calls and takes pride in his work. We have been very satisfied with his interactions with us. We hope that HONDA appreciates his contribution to his employer as much as we appreciate his work with us. He's been the best rep we've had in over 60 years of car ownership.

Fantastic customer service from Matthew S. - kbras1107

Fantastic customer service from Matthew S. Very professional and honest. Repairs done on Ram truck quickly and for a reasonable price. Would highly recommend getting service from this dealership. We’ll be buying our next new vehicle there because service after the sale is everything.

I guess I should have read the reviews about how bad your - Jenzim1986

I guess I should have read the reviews about how bad your service department was before allowing them to take my car to install a lift, wheels, and tires. A job that only requires 6-8 hrs of SRT time has taken well over 30 hrs and has been accompanied by continuous lies, misinformation, horrible communication, and now faulty re-work. I will be leaving negative reviews like everyone else, just thought you should know. It’s time to erase your service department and start over. I literally could have completed this job in my garage at home in under 8 hrs.

Im really pleased for the support and expeditious service - Francisco

Im really pleased for the support and expeditious service received by Brenda at the service center. She kept me informed all the time i was waiting for my Grand Highlander. Thank you for make this so smooth for me!

Let me start by saying thanks to Dan the service manager - dixonhenry

Let me start by saying thanks to Dan the service manager at Grieco Chevrolet in Lauderhill Florida. I have a 2018 3500 Cheverolet when applying the brakes, I would get a bad shake in my steering wheel and the brake was not the best the problem did not happen all the time, which made it hard to replace or repair Dan communicated and kept me in the loop while he spoke with engineers and others at Chevrolet to gain knowledge about the issue there was repairs made on the brakes and the steering thanks to Dan the service manager and his service team for all the effort they made to correct the problem I am back on the road and very happy with Grieco Cheverolet in Lauderhill Florida they went above and beyond to make things right and correct the problem for their customers. Best Regards, Hank Dixon

Car trouble is bad -- having it on the road is worse. - kcashion

Car trouble is bad -- having it on the road is worse. Having car trouble on the road when 90 years old after having both knee joints replaced is even worse. Yet, the check engine light came on. I, with difficulty, checked fluids and belts. Wife and I drove to the closest Ford dealership which was in Crestview, FL. There, I was told it would be November before they could start on my car. It was mid-September and my wife and I were trying to get to Thomasville, GA, for our daughter's 50th wedding anniversary. I told the gentleman in the service bay that I wanted to know if it would harm our 2010 Mercury Grand Marquis to continue driving it. Just then a mechanic walked in and the question was discussed quickly and it was decided that he could just check the codes immediately! The waiting room was comfortable and spotlessly clean. The car problem was related to fuel mixture -- it was running lean. We were sent on our way. The charge was minimal. We were there only an hour! The 50th anniversary party was a great success! But it was made more so for my wife and me by Crestview Ford employees Brandon and Thomas. They were key in getting us back on the road and even now three days later, we still feel in Brandon's and Thomas's debt. We live 200 miles from Crestview Ford; if living within 50 miles, I would certainly buy my next vehicle from them. (I just might anyway.)

I always have a good experience at Bob Steele! - Nancy R

I always have a good experience at Bob Steele! Flood was my advisor & took good care of me. Always like to visit Leona at the front desk! She is delightful! And then there’s Debbie taking me home while they order parts … and Larry who picked me up! I cannot say enough about how pleasant & professional all of the staff is!! Thank you so very much!!

I had a problem with my 2022 Escape hybrid. - jbuc48

I had a problem with my 2022 Escape hybrid. I was out of town and had a dead battery. Called My Ford roadside assistant, they came out and jumped the battery. They left and I left. As I was driving my car would barely get over 45 mph and I had three messages that I needed service. I called Jarrett Ford and was connected with service advisor TAMMY HOLLAND who has helped me in the past. Tammy said bring it right in and they will do a battery scan which showed battery was ok. Tammy was not satisfied and was very concerned I might have problems down the road. To sum this up a mechanic there did a complete check of the battery system and found it was the 12 volt battery. THANK YOU Tammy for your knowledge and extra care for my situation and thanks to the rest of the crew at Jarrett Ford!!!

i had a great experience at joey accardi dodge dealership - antonlolin

i had a great experience at joey accardi dodge dealership at 909 federal highway.My representative Miguel was fantastic.i would love to work with him again. did a great job

Needed to purchase a plastic window trim piece that had - dlubowicki@hotmail.com

Needed to purchase a plastic window trim piece that had blown off my 2017 Caravan. I was quoted $230 for a piece of plastic worth a few dollars. I found the exact same new part on Ebay for $10.50. Buyer beware when dealing with these people.

The service department provided me with outstanding - Wbolotte

The service department provided me with outstanding service. I was visiting Pensacola and my truck had a problem. I call the service department on a Friday afternoon and they repaired it on Saturday morning. Now that is outstanding service. Thanks Wade

I made an appointment for my 2022 Wagoneer , one week in - denay2213

I made an appointment for my 2022 Wagoneer , one week in advance. The Monday Two days prior to the appointment, I received several text messages indicating the price and that in some cases I might have to drop my vehicle off. The morning of my appointment, I arrived on time and was told that my service advisor was on the way. Fifteen minutes later, I was approached by my service advisor who asked if I was waiting on her. Next she asked what was the issue with the vehicle. Same issue that I adjoin the pre check-in correspondence. She then stated that my appointment was with her, and that they ONLY offer drop off services and they didn’t have any courtesy vehicles at this time. She was gracious enough to say that maybe next time they would be able to provide a courtesy vehicle. Next time? Why would there be a next time. Let me add that my appointment was scheduled via telephone. At a minimum ALL of this information should have been relayed to me so that I could have arranged for transportation back home or looked elsewhere to have my vehicle serviced. If totally disappointed was a person 😡

I was very pleased with this dealership. - Employee #43

I was very pleased with this dealership. Oscar was my advisor. He explained all the work that was to be done and why. The waiting room had water, snacks and a nice coffee machine. My car was finished in record time. They even washed and vacuumed it. I will definitely be back.

First it took several days just to get ahold of this - bbuol

First it took several days just to get ahold of this place to make an appointment. They tell me one price for diagnostics and the price changes when I go to pick up my vehicle. I go ahead with the repair over $4000 for a TCM, Emission Valve, and Knock Sensor. I pick it up after 4 days and the check engine light pops on after two blocks! I take it right back and they try to blame a different place for the knock sensor which was what the code was for. I show them the bill that I had it done here and they tell me it wasn’t done. I sit there for half a day while they do the repair they had initially told me was done and had to cancel my plans for the day. I take it home next day the check engine light pops on again! This time it’s for the emissions light something they had also repaired. My gasket is also leaking transmission fluid I find out when I get my oil changed which they also tell me the transmission fluid is old and needs to be flushed. Guess what they also charged me for transmission fluid which wasnt changed. I sent the service manager an email and he did call and left me a message but gives me the general number to call back. I left a voicemail since no one ever answers and have yet to get a call back. This was pure neglect and nothing was done right after $4000. Lawsuit is looking like my only choice if I can’t get this fixed right. Absolutely horrible experience!

I have a Venza and it's the only place I take it for... - helenjulia53

I have a Venza and it's the only place I take it for maintenance!. The staff is very helpful and friendly. Francis Rodriguez's team, I recommend it! Very knowledgeable!

I was treated professionally and respected. - sharonfrank56

I was treated professionally and respected. the work was done quicker than expected I will be back.

Charge for a new Hyundai Sonata battery was $480. - Bentley

Charge for a new Hyundai Sonata battery was $480. They were unable to look at it for 4 days. Enough said.

Showed up with no appointment for oil change recall and - Noah S

Showed up with no appointment for oil change recall and repairing a sunvisor under warranty Montana was fantastic had me in and out of there in an hour very pleased with the service I received A ++++ !!! Thanks. Noah

I had a diagnostic perform on my vehicle. - importado71

I had a diagnostic perform on my vehicle. The problem was found and corrected as much as possible(I was very appreciative of that). A week or so later I had to replace parts on my vehicle. Unfortunately I came across a somewhat serious problem. One of the lug nuts was extremely difficulty to loosen. I noticed that it was a slight angle. when I finally removed, the stud had been stripped. I also realized a few more things that would connect the findings to what was performed during the diagnostics. When I called the dept and mentioned what had occurred, of course, they would charge me, and I was not going deal with the, so far standard (personal experience) of dealership not being at fault and customer paying the $$$ price. But it was clear in the phone call that it would occur. I'm not accusing this dealership in the dept. I had service done, but, what I came across is connected to what was done.

My took her car in for service (under warranty). - Dissatisfied customer

My took her car in for service (under warranty). When she went to pick up her car, the dealership tried to charge her for the labor to install the part (but was willing to give her a discount on the part). They agreed to do the repair and not charge her for the part if she left a great review. I’m speechless.

Scheduled an appointment for an issue with vibration from - jaredlong11

Scheduled an appointment for an issue with vibration from the rear of my ram 1500. They got it in and fixed it first look, same day. They kept me up to date through the process and let me know when I could pick the truck up as soon as it was ready. I’ll be going back for future truck service!

I sincerely believe that this service department is - Tess

I sincerely believe that this service department is crooked and what happened with my vehicle today was deliberate and intentional. I brought my vehicle in for an oil change ONLY--declined other services discussed (specifically, tire sensor replacements and tire rotation). When I got there, I had three sensors working and functional with only one not working. When my vehicle was returned to me, none of the sensors worked.. not one! I spoke to two technicians--one was not very friendly about the matter while the other one was. However, he advised me that when they do a tire rotation, that if one of the sensors is out, then that will cause the rest of them not to work because they would have to be "relearned" or something to that effect. The problem is that I specifically requested that they NOT rotate my tires at all. Then, when I mentioned this to the technician, he said if it wasn't on the paperwork then they would not have rotated my tires. So, now we are back to my initial question. If my tires were not rotated & then why is it that none of my sensors work now? Also, this did not happen during my last visit a few months ago. The same ONE sensor was out while the remaining three were still working. When I got my car back, it was the same as it was when I dropped it off. Why is it different this time? It should not be. I should have three sensors still working. The reason I believe it was deliberate because this is the 2nd time the advisors have been trying to get me to change ALL the sensors as opposed to just the one, stating it makes things a bit "difficult" to only change the one. Each time, I specifically communicated to the advisor that I simply cannot afford to do them all right now. So, now that none of my sensors are working, it makes me feel that they deliberately messed with my tires somehow (rotation or something else) to try to force me to have to get them all fixed. With all the rising costs, doing so is not in my budget at the moment. I had planned to get them taken care of as soon as I could afford to, but now I have to travel while not feeling completely safe since I can no longer monitor my tire pressure via the sensors. I have submitted my grievance to management and will await a response. Until then, they have lost a customer.