209 Florida Ford Service Centers

Refuse to make an appointment for a PAID diagnostic on a - paul.shaffer6

Refuse to make an appointment for a PAID diagnostic on a 2012 Focus with 145k miles because it is too 'Old'. That tells me all I need to know about their commitment to the product. Would never consider them for service, and certainly not purchase based on that alone.

Awful experience & terrible service from Buddy himself - UnhappyCustomer

My car is worse off leaving than when it arrived, bubbles in the paint, damage still not repaired. After 33 days I went to get my car for the 5th time and Buddy Foster himself was there he came out of the back office and screamed at me "You better just take your car today and leave we are done fixing it, nothing is wrong with it" I asked him to go out and look at the car with me when we approached I saw a 6-8 inch rubber mark on the front bumper that had just been replaced and painted by them. Needless to say after terrible service and having to bring the car back 5 times and another time not even leaving with the car I will never return to Buddy Foster because they do a crappy job and because Buddy himself thinks he can yell and scream at a customer. I had Jim tell me one of the times that I came up there to get it "Well you are just pickier than most customers" Which means that Buddy Foster thinks it is okay to not repair things, leave bubbles in the paint and clear coat because most customers aren't as picky as me. Buddy himself should be ashamed of his behavior and how he spoke to me it was totally unacceptable and there were several witnesses to see the show he put on. The repairs needed for my car should have taken at most a week however at 33 days it still needs work done and we be going to another shop to have the damaged caused by Buddy Foster repaired the proper way. I would no recommend that anyone bring their vehicles to BF for any repairs not only because the work is terrible but because of the owner don't give that rude guy your business.

I HIGHLY recommend Century Kia of Tampa. - AggiGMR

I HIGHLY recommend Century Kia of Tampa. I came in through the internet to shop for Kia EV Winds. The ladies in the internet department were amazing. Very courteous and direct with the answers to my questions. I was not able to purchase a Kia from Century Kia because I live over an hour and a half away. BUT I was so impressed with the internet department's work that I wanted to recognize their professionalism.

Great Service Dept - LAZYCAT

I brought my vehicle in for service, vehicle was taken right in and in about two hours was ready to go. I needed an estimate on some weatherstrip work, service adviser handled this and had all information ready for me on checkout great job

Go to Panama City’s Ford Dealership For your Needs…they - john.doe2208

Go to Panama City’s Ford Dealership For your Needs…they will actually look and see what coverage you have and will get you in and out without having to wait 15-20 mins for them to realize you have coverage through the dealership

Auto Repair - Paul

The correct address is 540 10th Street Southeast Naples Florida 34117 We are mobile service pin something Naples for over 14 years Best mechanic in town

Very professional & completely satisfied with service & - debra.a2525

Very professional & completely satisfied with service & repairs that were done by Sean Clumfoot. Debra Wallar

Took them a week to replace a bumper they estimated to... - JoKon

Took them a week to replace a bumper they estimated to take one day. Did not contact me to inform me repairs would take longer and did not return half of my phone calls. Did not appreciate the general attitude of Mr. Woods or his supervisor. Courtesy driver was quite nice.

.LIARS AND THEIVES!! Tried to take advantage of an... - Chiptatum

.LIARS AND THEIVES!! Tried to take advantage of an elderly woman. My mother-in-law, an elderly disabled woman, brought her vehicle into this service department with a burning smell concern. they kept her vehicle for several days and then told her she needed about $2500 in repairs for several oil leaks. When she questioned the estimate, she was told that she HAD to do the repairs or else her car was going to catch on fire. There is NO TRUTH to this and was merely a scare tactic to convince a confused elderly woman to approve a bogus job. She was bullied into approving the work. Afterwards she contacted my wife who told her to call them back and tell them she wanted a second opinion. They then told her that there was no backing out now because they had already torn the vehicle down and waiting for parts. So, after being told that, my wife and I drove up to the dealerships. Surprise!!!!There was her car still sitting in the parking lot UNTOUCHED!!! So, we walked into the service adviser area and when we asked the advisor why he lied to her, He immediately jumped up in an aggressive manner and stuck his fingers in my face and started yelling about how He's not going to tolerate being called a liar. I then approached the service manager who told me if I cancelled the job that he was going to charge me for re-stocking fees. He also made the statement that If I called him a liar, I was not going to like the man he becomes. Implying yet another threat. At this point we took the vehicle. We then had it checked out by another reliable trustworthy mechanic. As it turns out, not a single thing quoted by Garber was accurate. One small leak was found that was dripping on exhaust and creating the burning smell. Nothing that would "catch on fire" and only cost a fraction of what Garber tried to rip her off for. In addition, we got in contact with a member of upper management who assured us that it would be handled. He advised that all phone calls are recorded, and there is video surveillance as well. The next day we had to reach out to this person again who suddenly changed his tune. Conveniently there were suddenly no recording and no video. Imagine that. Moral of the story, I highly advised against ANYONE trusting ANY member of this establishment as they are all crooked from the top to the bottom.

Awesome service dept. - cdr7644

Awesome service dept. They go out of their way to assist in all of my service needs

Just want to say how nice it was dealing with Scott - jfarnkopf

Just want to say how nice it was dealing with Scott Brinkman at gator Ford service counter. Scott kept me informed at all times. Scott is very knowledgeable which made me at ease. He arranged me a ride for work, again kept me in the loop and had me back in my truck in no time. Because of Scott and his professionalism I feel comfortable bringing my truck to Gator for for all my needs Thanks Scott

I arrived early, they took vehicle in and started the - parnassj

I arrived early, they took vehicle in and started the work within fifteen minutes. I was out within an hour. The staff was super helpful and gave all the information I needed

I bought an F150 and they offered me motorcycle and - brunogkm7

I bought an F150 and they offered me motorcycle and gearbox insurance, then my engine had a problem, I took it there and they lied saying there was water in the filter and refused to change it, I just didn't give zero stars because at least the attendant Ivanna was very kind, it's a tip, never take out insurance with them!

Frank in the service departent is off-putting and the - jspianoman

Frank in the service departent is off-putting and the service department busted my F150 sunroof. They tried to say the motor and track were broken, but I had just opened and closed it successfully prior to the drop off. I needed a seal replaced on the sunroof and simply asked for a quote. Instead they called to tell me it's $5400 and I have to replace it because they can't put it back together. xxx - they are terrible and you should RUN as fast as you can to another dealership. Ken Ball (General Manger) is as nasty as the service manager and crew.