2,230 Florida Used Car Service Centers

I would not recommend this dealership!!! I was really... - StangGT

I would not recommend this dealership!!! I was really disappointed with their services. The point of contact as well as the owner hung up the phone on me. Vero Lincoln Mercury Jeep Vespa (Vero LMJV) sells and services Vespa's. I brought my vintage Vespa 1980 100 Sport to have it serviced there as it wasn't running. They got it to run. The Vespa was then delivered to my home in Palm Beach County ... and after I rode it for about 15 minutes, it stopped running properly. Since Vero is a bit far from me ... West Palm Beach, I decided to take it to a well-known Vespa repair shop in Ft. Lauderdale. These people have been working on Vespa's for 30 years. After looking over the scooter, they told me that the work done by Vero LMJV was "very poor". They basically had to redo what Vero LMJV did, in order to make sure the machine would run properly. They also said the fee I paid to have the work done was too high. So ... after hearing all of this, I really felt like I wasted a lot of money ... as any other consumer would. I attempted to start a dialogue with Vero LMJV to see if I could have some of my money refunded, and they simply did not want to hear any of it. As I said, they dealt with me by hanging up the phone. They were simply nasty. Anyway ... I might not be able to get my money back ... but at least I can let as many people as possible know what occurred and how I was treated.

You reached your goal of complete customer satisfaction. - jrewem

You reached your goal of complete customer satisfaction. We arrived with an unscheduled need for service due to one tire losing pressure while were enroute to the airport The first pleasant surprise was when we drove into the bay and were met by Raul Quebles who immediately found a small piece of metal hidden between the treads. After placing protective covering on seat and floor, Raul promptly relayed our situation to Service Advisor Ryan Pereiras. Ryan exhibited a sense of urgency and professionalism. Ryan's friendliness was sincere and genuine. The tire was repaired in short order at a reasonable and fair price. The waiting area and restrooms are first class. Even Joe Parisi - General Manager / Managing Partner: General Manager / Managing Partner checkd on us. They made a potentially stressful situation enjoyable.

Always very busy but take good care of us. - mark

Always very busy but take good care of us. Great people is what makes the business great