1,436 Georgia FIAT/1000 Service Centers

Service advisor was proficient and very knowledgeable. - yollew2002

Service advisor was proficient and very knowledgeable. I went in for my first oil change. I was in and out in 1 hour. Very excellent service from Orlando.

Got the vehicle oil and tires rotated d plus did from - SGD1957

Got the vehicle oil and tires rotated d plus did from brakes. They were Pretty quick with the service.

Prompt and courteous customer service. - Shawn

Prompt and courteous customer service. They are very informative should there be an issue that needs to be addressed

Nice dealership. - WhitBenn

Nice dealership. Clean with amenities. I honestly only go here because of my service advisor, K.

My car service was done in a hour & a half. - mrs.cdwill

My car service was done in a hour & a half. I was able to schedule another service a day later, which was also in a timely manner. Just remember to bring a jacket while you wait...brrrrr.

Professional, communicate clearly, clean atmosphere and - shanafleming

Professional, communicate clearly, clean atmosphere and respectful. Also, they are not pushy salesmen. Snacks are priced well.

Exceptional customer service! - Msdeedy1

Exceptional customer service! Always great service when I come here to Nalley Toyota Stonecrest! Very nice and friendly!

If you're heading there for service beware, they try to - Michael.T

If you're heading there for service beware, they try to fleece their customers thinking they won't do their research. Tim was the service writer I had the displeasure of dealing with on two occasions. the first one was a warranty engine replacement. everything went well until I went to pick up my car and they wanted to charge me close to 500 dollars for 4, yes 4 spark plugs that are on the top of the engine and easily accessible. I did have them install them since I figure 500 for a new engine is not too bad. fast forward to just under a year later. I went in for what I thought was a blown head gasket, should be a warranty item from the new engine or the CPO warranty. Thankfully it wasn't the head gasket, it ended up being the upper radiator hose. The plastic fitting that connects to the engine was cracked. Tim the service writer said that is was several hoses and the total would be about 1200 dollars. I looked up the part numbers on the estimate he sent me and noticed one of the parts was a metal heat pipe. I inquired because those don't "expand" as he said the hoses were doing. He then texts me that the mechanic gave him the wrong part number and he was working on getting the correct part number. Next text was that the rubber hose was more expensive than the heat pipe "but I'm going to make the mechanic do it for the same price". I was at this point seeing his attempt to fleece a knowledgeable customer thinking I'd just agree to have the work done so I asked for an estimate for just the one hose that was leaking which is the upper radiator hose. The estimate he texts me purposely cuts off the part numbers, he's thinking I don't know what hoses he's talking about. He prices out the hose with a more than 300% markup in price at 185.20 for a 56.00 part and the labor at 380.00 for a .5 labor hour job for an experienced mechanic. I replaced all the hoses and I'm not a mechanic, just mechanically inclined, in a total of 50 minutes. We were thinking of getting a new vehicle for our family and based on the multiple experiences at the dealer we will never purchase another Hyundai. Go elsewhere for you service needs if you own a Hyundai folks.

Took 2 hours to change oil on maintenance program. - PTEL

Took 2 hours to change oil on maintenance program. Everyone went lunch at same time. They call it express????

I don’t know what I would do without the wonderful help - Nylah

I don’t know what I would do without the wonderful help and concern of Senator. He is so honest and looks out for you, I never experienced anything like his honesty and empathy for his clients. He takes his time and shows you about the technology of the car. This is my second Genesis because of him, Thank you so much Senator for your kindness and patience.

They did a great job and teresa was very nice. - rtaylorsedo1

They did a great job and teresa was very nice. She kept us updated on the situation and progress.

The really take care of you with every oil change and - Donna.hetzel1953

The really take care of you with every oil change and tire rotation and unseen problems they are always there for you !

Best service in LaGrange and beyond. - Panda

Best service in LaGrange and beyond. Qualified, friendly, professional, and treat clients like family. I play to always drive a Toyota.

Thank you Matt Otis for stepping in to correct the issues - Santrecia

Thank you Matt Otis for stepping in to correct the issues I was having with the customer service I was receiving with my 2018 Acura RDX!!! You called me yesterday, listened to my concerns and started making things right.

That Thomasville Ford offered at home oil change and - laura-leonard

That Thomasville Ford offered at home oil change and check up was a pleasant surprise. That made it possible for this senior to stay at home on a cold winter day.

It finally happened. - la_jones58

It finally happened. The dreaded engine check light came on. Alan at World Toyota was able to make me an appointment for that morning. I spent the day waiting instead of taking the Uber ride home that was offered. I paid a premium by going to the dealership but I have peace of mind.

I have been disappointed in the past service over the - efconway

I have been disappointed in the past service over the years, concerning my Expedition, as well as with my daughter's Escape. On this last visit I arrived at the appointment, early, and checked in. Several days after I picked it up, I got an email that I had missed my appointment???

Always get good service. - Ted

Always get good service. Work is always performed in the time frame stated. The service advisor keeps in touch with you about any additional service that needs to discussed.

When compared to the competition, there is NO - The Red Neck

When compared to the competition, there is NO competition. I have never done business with a better dealership than Pioneer Ford. All my Ford friends agree, Pioneer Ford is the best dealership, Pioneer Ford is the ONLY dealership where I take my rolling stock for maintenance or repairs.

It was a good experience when I got there they took care - Lilique

It was a good experience when I got there they took care of me/0

My go to is Jacquelyn Oliver! - Cellena11

My go to is Jacquelyn Oliver! She has never failed. Always on point and swift. Every time I need her she has been available to assist me. Very knowledgable and proficient. 1 year in! Looking forward to many more rides in my Camry!

The service and parts department are like no other! - David

The service and parts department are like no other!! Very polite, nice atmosphere, and great attitude! Good job done well. Won’t get this treatment at Mike bell Chevrolet!!

Service did not fix the car as needed for electrical - Tim

Service did not fix the car as needed for electrical problem with the map and entertainment screen. The car was there four business days. Service calls and says it is fixed. I started the car, and the same problem persisted. It shouldn't have been that hard to check it. So, I had to get the car towed to another dealer who can fix it right. Wasted many days on this problem, and now have to start over.

They call you every 30 minutes when they are trying to - jcroby69

They call you every 30 minutes when they are trying to make a sale, but act like you don’t exist once they have. They have charged me a ridiculous amount of money to add steps on my truck, and now I can’t get anyone there to tell when they’re going to install them, or give me my money back, so that I can get it done somewhere else. I am beginning to think that I may need to get the law involved at this point. Customer service after the sale is awful, to say the least. Should have gone to Town Center.

Good experience. - DonnaB

Good experience. Courteous service advisor who kept me informed and explained things well. Used shuttle service & driver was friendly. Only issue is that parts are not available for a recall which is causing one of my issues.

Very attentive and friendly. - rpounds

Very attentive and friendly. Great knowledge of product. Appointment was on time and prompt. Would recommend.

Service department was very helpful in setting up an - Jmbrown50233

Service department was very helpful in setting up an appointment and getting my vehicle in on time and getting it out at a reasonable time

Always friendly staff. - WDE25

Always friendly staff. Have bought last two cars here because of customer service in sales and parts and maintenance.

I had a issue with my truck of 14 years and they were - alex_mclean

I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.

My experience with the sales department was really good - pastorvann61

My experience with the sales department was really good every time I called this service department I get on put on hold or pass around two or three times