1,436 Georgia Ferrari/1000 Service Centers

Lisa customer service was outstanding. - buddylee383

Lisa customer service was outstanding. Will definitely be back in the future to she her to get services done. Thanks

We had to take our 2020 Hyundai Palisade back aging fo - andreaperry65

We had to take our 2020 Hyundai Palisade back aging fo the oil consumption and knocking issue again on December 6, 2024. We spoke with Raphel in the service department. We ended up having to leave the vehicle, and they don't have loaners so we had to rent a vehicle at the Enterprise-rent-a-car next door $300.27. We advised them that we had an extended warranty with Triton, but when we called back the said they called but the warranty wasn't covered and it would cos about $350 to $400 to replae the oil gasket housing. I came in and paid the $415.34 on 12/10/2024. We ended up taking the car back to the Hyundai in Kennesaw on 12/23/2024 where we purchased it last October because it was starting the same issues from the previous vist to Terry Reid Hyundai in Cartersville, and they did an inspection and changed the oil free of charge, and the service advisor asked to see our paperwork on where we paid to have this issue repaired, but it was still leaning from the oil gasket housing. They advised us to contact Raphel at Terry Reid, so we called him and put the service advisor on he phone and then he asked to bring the vehicle back in to be inspected. We took the vehicle back on 12/23/24 after the telephone call and then he became ver defensive and said they sealed the gasket, but if you look on the receipt they charged for the part, labor, tax, transaction fee totaling $415.34. Raphel then stated that it would cost an additional $600 to do the repair that we just paid for. We called the extended warranty company and they stated that that part and service is covered under our extended warranty and that they didn't receive a call from Raphel at Tery Reid Hyundai about coverage because they keep a call log for warranty requests and authorization. We called the Terry REid Dealership this morning to speak to the general manager and were told nobody was available and we would have to speak with Raphel. I can honestly say that I have never in my 59 years have ever seen such a clear disregard to other human beings with price gouging in this economy. This dishonesty and disrespet is just wild.

Stuart is the best service adviser ! - lahmcfaddin

Stuart is the best service adviser ! Been going to Audi North Atlanta for years now for all My Audis and they are the best & kid friendly !!! Kenny is also an amazing manager which helps the whole experience!! Highly recommend!!

I scheduled a service appointment with Gainesville - Chronicle

I scheduled a service appointment with Gainesville Hyundai and when I got there, they told me the repair would take about an hour and 15 minutes to an hour and a half. Well an hour and a half later, they called me up to the service desk and told me they didn’t have the part to do the recall work. I asked them why they didn’t have the part when they knew I was coming in over a week ahead of time and I took a day off work and they said that one of the other technicians had used the part on another car a couple days prior. They then said they would order the part and then call me and one to two days to schedule another appointment and I have never heard back from them

My car service was done in a hour & a half. - mrs.cdwill

My car service was done in a hour & a half. I was able to schedule another service a day later, which was also in a timely manner. Just remember to bring a jacket while you wait...brrrrr.

The really take care of you with every oil change and - Donna.hetzel1953

The really take care of you with every oil change and tire rotation and unseen problems they are always there for you !

I brought my lease vehicle in for is first scheduled - brazpurchase

I brought my lease vehicle in for is first scheduled checkup and the team was very welcoming and the process was much quicker than anticipated.

Great Service from beginning to the end! - bartweaver88

Great Service from beginning to the end! I’m coming back for my next service in 5000 miles!!

Took 2 hours to change oil on maintenance program. - PTEL

Took 2 hours to change oil on maintenance program. Everyone went lunch at same time. They call it express????

I don’t know what I would do without the wonderful help - Nylah

I don’t know what I would do without the wonderful help and concern of Senator. He is so honest and looks out for you, I never experienced anything like his honesty and empathy for his clients. He takes his time and shows you about the technology of the car. This is my second Genesis because of him, Thank you so much Senator for your kindness and patience.

They did a great job and teresa was very nice. - rtaylorsedo1

They did a great job and teresa was very nice. She kept us updated on the situation and progress.

My service advisor is Christefer G. - DinaFanzo

My service advisor is Christefer G. & I wanted to take the time to say how grateful I am for him. I have a fantastic experience working with him. incredibly helpful, always keeping me informed throughout the entire process. Communication is  clear, prompt, and consistent—something that makes the entire experience smooth and stress-free. I truly appreciated his professionalism, attention to detail, and willingness to go the extra mile to ensure everything is always handled efficiently. Highly recommend!

That Thomasville Ford offered at home oil change and - laura-leonard

That Thomasville Ford offered at home oil change and check up was a pleasant surprise. That made it possible for this senior to stay at home on a cold winter day.

World Toyota is a busy business. - tripbrill

World Toyota is a busy business. The staff endeavored to make sure I was cared for. My service advisor Ernesto was courteous and professional. I was pleased with my visit.

I have been disappointed in the past service over the - efconway

I have been disappointed in the past service over the years, concerning my Expedition, as well as with my daughter's Escape. On this last visit I arrived at the appointment, early, and checked in. Several days after I picked it up, I got an email that I had missed my appointment???

Always get good service. - Ted

Always get good service. Work is always performed in the time frame stated. The service advisor keeps in touch with you about any additional service that needs to discussed.

I will drive the extra 30 miles out of my way to get all - m36462

I will drive the extra 30 miles out of my way to get all my service at LaGrange Toyota for both our automobiles and I will give them all of my business with regard to the purchase of new Toyotas! I am a former customer that left for a more convenient dealership in Newnan that offered equal service until that Dealership was sold and became unfriendly!

Service did not fix the car as needed for electrical - Tim

Service did not fix the car as needed for electrical problem with the map and entertainment screen. The car was there four business days. Service calls and says it is fixed. I started the car, and the same problem persisted. It shouldn't have been that hard to check it. So, I had to get the car towed to another dealer who can fix it right. Wasted many days on this problem, and now have to start over.

They call you every 30 minutes when they are trying to - jcroby69

They call you every 30 minutes when they are trying to make a sale, but act like you don’t exist once they have. They have charged me a ridiculous amount of money to add steps on my truck, and now I can’t get anyone there to tell when they’re going to install them, or give me my money back, so that I can get it done somewhere else. I am beginning to think that I may need to get the law involved at this point. Customer service after the sale is awful, to say the least. Should have gone to Town Center.

When compared to the competition, there is NO - The Red Neck

When compared to the competition, there is NO competition. I have never done business with a better dealership than Pioneer Ford. All my Ford friends agree, Pioneer Ford is the best dealership, Pioneer Ford is the ONLY dealership where I take my rolling stock for maintenance or repairs.

The people in service are always friendly to us, so I've - CORVETE065

The people in service are always friendly to us, so I've never had a problem with your service department

My go to is Jacquelyn Oliver! - Cellena11

My go to is Jacquelyn Oliver! She has never failed. Always on point and swift. Every time I need her she has been available to assist me. Very knowledgable and proficient. 1 year in! Looking forward to many more rides in my Camry!

Good experience. - DonnaB

Good experience. Courteous service advisor who kept me informed and explained things well. Used shuttle service & driver was friendly. Only issue is that parts are not available for a recall which is causing one of my issues.

Veronica Gearhart is awesome! - Jerryanderson5719

Veronica Gearhart is awesome! The last time we took our car in Completely kept me up-to-date As far as what was needed and what the cost would be. She is a definite asset to rivertown Toyota.

Service department was very helpful in setting up an - Jmbrown50233

Service department was very helpful in setting up an appointment and getting my vehicle in on time and getting it out at a reasonable time

Always friendly staff. - WDE25

Always friendly staff. Have bought last two cars here because of customer service in sales and parts and maintenance.

Greg was very helpful and knowledgeable. - midorie7

Greg was very helpful and knowledgeable. He made everything easier and a smooth and seamless transaction. I appreciate his kindness and humor as well.

I had a issue with my truck of 14 years and they were - alex_mclean

I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.

My experience with the sales department was really good - pastorvann61

My experience with the sales department was really good every time I called this service department I get on put on hold or pass around two or three times

Dealership is great and very helpful. - ajanaesmith13

Dealership is great and very helpful. We went in to get our car serviced and left with a new car. They were very knowledgeable about the cars and how they worked which made picking the car I wanted very helpful. Definitely recommend if your looking for a new car go to them.