1,436 Georgia Ferrari/1000 Service Centers

Another great service experience - Mike Mathis

Just had my 2015 F-150 Lariat serviced and asked that two issues (water accumulating in a rear door and an intermittent beeping sound) with the truck be looked into. My truck was ready early and they corrected both issues for me. The beeping sound had been a annoyance for me and it turned out to be coming from an after-market monitoring device which I had canceled the service for, but I had forgotten to remove the device. Their technician drove the truck and figured out what was causing the beeping sound!!! I am one HAPPY CAMPER!!!

I took my truck in, because my engine light was lite on - John

I took my truck in, because my engine light was lite on Tuesday. They said they would not get to run the diagnostics it that day. No problem, I told them I would bring it in Wednesday at 07:30. Which I did. I've called multiple time - they could not get to it until Thursday, then Friday . On Friday I was told some mechanics were coming in on Saturday- but the service rep. did not know what they would be working on. It's now Monday - this is day six that my truck has been in the shop. I was just told maybe - tomorrow. During this time I've been told I can not get a loaner vehicle from them. They don't do this any more. I've been told this six times. Three times I've been told I would be contacted - once was before the end of the day on Friday, to update me on the status of the test- NEVER has anyone attempted to call me - I've initiated all phone calls. I want to stress, that I am not talking about getting my truck fixed.... This is the time it takes to run diagnostics. So PERHAPS after 6-7 Days someone can run a diagnostic test. AMAZING. Any thoughts on how many weeks it will take to actually fix the Truck?

We purchased a new smart phone and our attempts to - Nelson and Gail Burdeshaw

We purchased a new smart phone and our attempts to pair/connect it to our Traverse (purchased from Chevrolet of Canton) were unsuccessful. We met Stephen Hall who spent his time with us to successfully pair, connect and demo the various features that the vehicle now had to offer. His patience and communication qualities were outstanding. He was very knowledgeable in his presentation and easy to talk to. We left happy with the notion that we would return to Chevrolet of Canton for another purchase when needed. Good work, Stephen! Gail and Nelson

Service center is a rip off....Thieves and crooks.... - pwall07

Had a cigarette lighter receptacle replaced. The part was $4.93 and they charged $165 labor to pull 2 panels and insert new receptacle....THIEVES.....$169.93 total bill for the receptacle....

Great customer service. - mousec41

Great customer service. Went above and beyond to help me. Service center had me back on the road quickly. Cost of repair was good. I do not live in Georgia., however I will definitely travel back to view their inventory when I upgrade my current vehicle. Linda Robinson Bakersville NC

The customer service was great. - May

The customer service was great. I visited the shop because I accidentally hit a tire along I95 and a bar from the bottom on my vehicle went loose which makes my transport unsafe. Michelle accommodated me well although it was a unscheduled visit and tried to have it done that day before holiday strikes. It was a busy day for them too before 4th of July and their mechanic is packed up. She's so amazing and efficient. Thanks to the shuttle service with Victor and Deanna that is so warm every time I visit the place. Great job Brunswick team!

Sweet, Very Optimistic & I can tell she loves her Job, - Uranus

Sweet, Very Optimistic & I can tell she loves her Job, she knows how to make me feel comfortable

0 * Service - Edwards from Snellville

This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place. Please stay away from this unprofessional and very inconsiderate auto collision place.

Classic is our purchasing dealership but they have won, - Stevie

forever, our loyalty with their great ( and kind) service department! We stumbled at 2:45 in on Saturday of a holiday weekend with check engine lights glowing. They were closing for the holiday in 15 minutes... they were not only empathic with our ruined travel plans they kept our car, set us up with a loaner and wished us a good weekend!! The car was ready on Tuesday and they had even washed and vaccuumed .. good to go. Easy to give the whole dealership all 5 stars

Honest - Fair - Good quality of work. Pricing below... - rws1988

Honest - Fair - Good quality of work. Pricing below dealer for equivilent work.

Bad Jeep! - M.R.

I've had numerous leak issues with my wife's Jeep. Can't get this resolved. No help once so ever from management! Was bought new from there and only had about 10 months.