1,434 Georgia Ferrari/1000 Service Centers

Mack was awesome, she got me in and out. - Patrick

Mack was awesome, she got me in and out. She referred me to Alyssa for additional help with my Toyota app. Thank you both for your assistance this morning!

I have purchased 3 vehicles from this dealership. - Tinbillbo

I have purchased 3 vehicles from this dealership. I have been very pleased with the experience that I have had.

I recently serviced my mdx and so pleased with the - Lilian I.

I recently serviced my mdx and so pleased with the process and performance of the car. Thanks

Customer service has greatly improved! - kasper1377

Customer service has greatly improved! Everything went smoothly from scheduling service to pick up. Service coordinator Morgan kept me informed of progress on my car. Great experience

I will never return to this dealership for warranty or - KimSmith9280

I will never return to this dealership for warranty or any repairs. I dropped my Jeep off on July 23, 2024 and here it is January 7, 2025 and I still do not have my Jeep back. They took my Jeep out to Jackson, but didn't want to take it to Barnesville to "recreate" the issue, which they cleared all the codes for. They finally "recreated the issue when I took time off work to go and ride with the assistant service manager to the exact spot that I said would trigger the issue. At this point it was November and they ordered the parts (wiring harness, ABS sensor, and instrument cluster). I received a call on January 3, 2025 stating that the wiring harness was installed, but they were not done with the other items, "one of the parts that were ordered was wrong and we had to send it back" was the update I received along with being told that my Jeep was almost completely disassembled (seats removed, dash completely out). They go a month or more between updates, they do not listen to the customer, and the service manager is rude and arrogant. During the purchase of my 3rd vehicle from Cronic, while my Jeep is in their service department, the service manager makes the comment "I hope they can't afford it" as he walks through the sales department and sees me and my husband. I DO NOT RECOMMEND THIS SERVICE DEPARTMENT TO ANYONE!!

Great service, staff very helpful and pleasant in the - cew13b

Great service, staff very helpful and pleasant in the service department. I would recommend this dealership.

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience – Highly Recommend Ed - Steve

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience – Highly Recommend Ed Voyles Kia Service As a detailed car aficionado, I hold high expectations when it comes to service quality and communication — and the Ed Voyles Kia Service Department absolutely delivered. I recently had a major warranty repair that required extensive coordination with Kia, and the entire team handled it with professionalism, urgency, and clear follow-through. Jeff, Corey, and Larry were fantastic to work with throughout what turned out to be a fairly complicated process. Each brought clarity, consistency, and a commitment to doing things right. It’s rare to find a dealership service department that operates with this level of integrity. I highly recommend the Ed Voyles Kia service team to anyone seeking reliable, well-managed vehicle service.

I scheduled a service appointment with Gainesville - Chronicle

I scheduled a service appointment with Gainesville Hyundai and when I got there, they told me the repair would take about an hour and 15 minutes to an hour and a half. Well an hour and a half later, they called me up to the service desk and told me they didn’t have the part to do the recall work. I asked them why they didn’t have the part when they knew I was coming in over a week ahead of time and I took a day off work and they said that one of the other technicians had used the part on another car a couple days prior. They then said they would order the part and then call me and one to two days to schedule another appointment and I have never heard back from them

Outstanding communication from all staff, especially Drew - Jimmy

Outstanding communication from all staff, especially Drew Wagner. Extremely professional and available at all times.

Everyone there was fast kind very helpful I'm referring - tharpe1973.tt

Everyone there was fast kind very helpful I'm referring all my service to them.

My car was ready in one day sales rep was very kind. - Joann thomad

My car was ready in one day sales rep was very kind.. he was very professional

I was passing thru Atlanta while driving to Alabama, and - Staci wilson

I was passing thru Atlanta while driving to Alabama, and my truck broke down. They went above and beyond to get me fixed up and back on the road. Bennie was kind and gracious and took great care of me!

My experience with Masters GMC Buick service department - mjnow68

My experience with Masters GMC Buick service department was not positive experience. I made an appointment for 4-21-2025 just but my 2024 GMC truck however had other ideas I went out to start my truck and the dashboard and radio went crazy. The truck would not start it was dead. Had it towed to Masters I was given Bo as my service advisor. Came in with a very dismissive attitude gave me an envelope told me to fill it out instead of just pulling up the workorder that had already been made up. This did not sit well with me but maybe this is how they do things. Then they call me and told me that my truck was ready. I ask what all they do? she told me and when I asked about the battery, she could not tell me. I asked to have the service manager to give me a call. The I got a call from Bo, he gave me a run down I once again asked about the battery he told me that all he got was envelope with my information. I had to remind him that I stood Infront of him so did the tow truck driver and I explained I had an appointment for Tuesday but that the truck died this morning. The tow truck drive also told him the truck had died but finally got it to start. If Mr. Bo would not have been so dismissive in his attitude and took the time to pull up the work order and updated maybe they wouldn’t have missed anything. So, I reached out to Service Operations Director (Phillip Towns) now I understand the dismissive attitude, basically what I took away from Mr. Towns if you don’t but your truck from Masters then you only get second class service. He told me to take my truck to the dealer I bought it from. What because it is the same distance. Well, its not Masters is three miles from me and Gerold Jones GMC is 24 miles. So, from now on I will drive the twenty-four miles then be treated as a second-class person. And I encourage all my military family here in the Augusta area take that drive to Gerold Jones for service and to buy they will treat you with respect and as if you have always been a customer.

Marcus clearly communicated all aspects of service and - Hfentross1027

Marcus clearly communicated all aspects of service and repair and thoroughly explained all the service techs recommendations. Made an effort to get me in and out as expeditiously as possible

The sale people was so nice and beautiful and treated me - margaret.mcnair

The sale people was so nice and beautiful and treated me and my husband real good, so yes, I would recommend this to anyone who wanted to buy a car from Nissan place

I had a great experience with great communication on - Pamz

I had a great experience with great communication on necessary repairs and great service and sales staff.

Matt Ross, the service adviser has been really great. - Terry1517T

Matt Ross, the service adviser has been really great. The service for dropping me home is a good asset to the company. We'll always always use Nally to buy my cars in the future.

Not happy with service I showed the pictures of oil - Grannysarah39@gmail.com

Not happy with service I showed the pictures of oil leakage they seem to think it was from last oil change of July 2023 they said they could not find any leakages but they cleaned it up but they did not indicate to me it was oil they cleaned up I spoke to Amy and told her I was unhappy with the answer they told us hope for want leaks anymore I will keep watch

Service advisor was proficient and very knowledgeable. - yollew2002

Service advisor was proficient and very knowledgeable. I went in for my first oil change. I was in and out in 1 hour. Very excellent service from Orlando.

Got the vehicle oil and tires rotated d plus did from - SGD1957

Got the vehicle oil and tires rotated d plus did from brakes. They were Pretty quick with the service.

Rivertown was quick and gave professional care. - scott4u2

Rivertown was quick and gave professional care. I have always had a good experience with them. Thank you!

We had to take our 2020 Hyundai Palisade back aging fo - andreaperry65

We had to take our 2020 Hyundai Palisade back aging fo the oil consumption and knocking issue again on December 6, 2024. We spoke with Raphel in the service department. We ended up having to leave the vehicle, and they don't have loaners so we had to rent a vehicle at the Enterprise-rent-a-car next door $300.27. We advised them that we had an extended warranty with Triton, but when we called back the said they called but the warranty wasn't covered and it would cos about $350 to $400 to replae the oil gasket housing. I came in and paid the $415.34 on 12/10/2024. We ended up taking the car back to the Hyundai in Kennesaw on 12/23/2024 where we purchased it last October because it was starting the same issues from the previous vist to Terry Reid Hyundai in Cartersville, and they did an inspection and changed the oil free of charge, and the service advisor asked to see our paperwork on where we paid to have this issue repaired, but it was still leaning from the oil gasket housing. They advised us to contact Raphel at Terry Reid, so we called him and put the service advisor on he phone and then he asked to bring the vehicle back in to be inspected. We took the vehicle back on 12/23/24 after the telephone call and then he became ver defensive and said they sealed the gasket, but if you look on the receipt they charged for the part, labor, tax, transaction fee totaling $415.34. Raphel then stated that it would cost an additional $600 to do the repair that we just paid for. We called the extended warranty company and they stated that that part and service is covered under our extended warranty and that they didn't receive a call from Raphel at Tery Reid Hyundai about coverage because they keep a call log for warranty requests and authorization. We called the Terry REid Dealership this morning to speak to the general manager and were told nobody was available and we would have to speak with Raphel. I can honestly say that I have never in my 59 years have ever seen such a clear disregard to other human beings with price gouging in this economy. This dishonesty and disrespet is just wild.

If I could leave a 0 star review for their service - brooks

If I could leave a 0 star review for their service department I would. I had my 2021 Wrangler 392 taken to this dealer for an issue where it wouldn’t start. They charged me +$150 “diagnostic fee” then called and said that because of the Warn winch & Rockslide power steps they couldn’t diagnose the problem and that they “don’t work on modified vehicles” (check out how many modified Jeep’s they have on the lot) They recommend it be taken to Jeep Hut in town since it was modified. I paid the tow company another fee to have it picked up from Tutton and moved to Jeep Hut. Jeep Hut confirmed that neither the winch nor steps had any effect on the starting issue as they were only wired to the battery, but that Tutton had managed to completely kill a brand new battery that was just installed 3 months prior. Jeep Hut went through the wiring harness and confirmed there were no issues and that it needed a dealer specific computer in order to diagnose. Thankfully Jeep Hut has connections with many dealers and got it taken to a different dealer with better customer service. If you need anything for a Jeep in Jasper, skip this dealer and either go directly to Jeep Hut or if it’s a warranty issue take it south to a different dealer.

Everyone was super nice and accommodating. - Larry

Everyone was super nice and accommodating. They did an excellent job servicing our car , and Matthew Britt took the time to show us how to pair our phone to our car. We had just driven 15 hours from Pgh, and we were thrilled at how helpful he was. Everyone was very nice.

Service Dept was as always helpful, reliable and - A74life

Service Dept was as always helpful, reliable and trustworthy. Grateful they are honest. It's quite rare these days.

Very professional team, loved the one on one attention - Claudia.dragosin

Very professional team, loved the one on one attention for having somebody dedicated to you.

My car service was done in a hour & a half. - mrs.cdwill

My car service was done in a hour & a half. I was able to schedule another service a day later, which was also in a timely manner. Just remember to bring a jacket while you wait...brrrrr.

Thank you so much, Heyward Allen Toyota, for always - G0Me

Thank you so much, Heyward Allen Toyota, for always providing the wonderful services! That's why we are your long-term loyal customers!

Everyone was nice. - DavisK

Everyone was nice. My battery was disconnected I am assuming to reset my engine light. However it wasn’t reconnected and I was late to work the next morning because of it

Taniqua gave me Superior Service as well as the Techs - zdrmanz61

Taniqua gave me Superior Service as well as the Techs that serviced my vehicle. Excellent job.