1,438 Georgia Ferrari/1000 Service Centers

Gabe makes CarMax feel welcomed. She always has great... - Terrell

Gabe makes CarMax feel welcomed. She always has great energy and customer service. Mercedes Benz of Atlanta South is our #1 Mercedes dealership.

Do not take your vehicle here for service of any kind - kdspringtime

Do not take your vehicle here for service of any kind whatsoever for any reason. Go anywhere else, pay any amount. Nothing is worth the service here. The whole operation is worse than any thing you have experienced before. Starting with the GM, the service manager, the service advisors. Incompetence and horrible customer service doesn’t even describe what you will experience here. This is the worst run operation I have ever seen. heaven forbid you have any engine or electrical work needed. They will have your cars for days if not weeks with no communication.. They avoid difficult scheduled maintenance items like transmission oil changes, differential or transfer case oil changes. Do it yourself if you have too. Even if you don’t know anything about cars, you’ll be better off. trust this review. If you read this review and go there anyway do not say no one ever told you. I will never buy a truck here or go here again and I promise you, they don’t even care.

Great sales and service departments. Would highly... - David

Great sales and service departments. Would highly recommend to anyone.

My sales person Tony Calhoun was the best at putting me... - Deion

My sales person Tony Calhoun was the best at putting me in my dream car and made the numbers works to my liking🔥🔥🔥Make sure you ask for him when you go there

I ordered my parts the week before I was scheduled for - MSBEV36

I ordered my parts the week before I was scheduled for service. I called the day before to make sure my parts were there. When I arrived Shannon took my car to the back then she came back and said your parts are not here. I then asked her why did she say they were here when I called her the day before. I went to the service department and I asked the tall guy why he didn't call me and let me know the part was not here. He then checked the system and said your parts are in Union City Ford and I could go and pick them up myself. Then Shannon said if you do then we can't fix it today. And she gave me my key and I asked her if the guy checked my tires since my light was on. I asked her if she cared about me as a customer and if she was concerned about my safety. Then another lady heard us talking and she called the manager Mandy. Mandy then sent someone to go and get my parts and my car was fixed. When I left after six hours and it was raining so I was using the wipers. The next day I was going to use the car then I noticed my steering wheel was not close properly so the windshield wipers would not go off. I called Shannon back and she said she was ordering my other part and they will look at the wipers then. I called her back two days later to ask about the other part and she said she would call me when the part comes in and it has been three weeks and I have not heard from Shannon or Mandy. I will not be back at Mike Patton for anything. I have been a loyal customer since Mike Patton sold Mazda's. I was at the dealership getting the vehicle serviced for over 6 hours. They didn't even offer me a soda or ten percent off. NOTHING

Service director telling a nurse he doesn’t have the tool... - Disappointed

Service director telling a nurse he doesn’t have the tool to fix her car she drove from Eufaula AL for a scheduled appointment Friday.

Service did not fix the car as needed for electrical - Tim

Service did not fix the car as needed for electrical problem with the map and entertainment screen. The car was there four business days. Service calls and says it is fixed. I started the car, and the same problem persisted. It shouldn't have been that hard to check it. So, I had to get the car towed to another dealer who can fix it right. Wasted many days on this problem, and now have to start over.

Nike and Kayla was great! - Lonnie

Nike and Kayla was great! I went to two other dealerships trying to sell my GMC truck and they was trying to give me a low figure for it. Then Nike called me and I went in thinking they was going to give me the same low figure, but Kayla gave me the figure I was looking for. If you're looking to sell ho to them. They won't do you wrong. They have awesome employees there that will keep you in mind and not just work. They work for you not against you. Again Nike and Kayla was awesome people!!

Just returned from Milton Martin Toyota after having an - DGB

Just returned from Milton Martin Toyota after having an air conditioning issue with my wife’s 1998 Toyota (she will not part with this car) repaired. The issue was resolved promptly at a reasonable price with no attempt to sell additional work. We recently moved to Gainesville from the Chicago area and Milton Martin was selected based on an internet search. I could not be more pleased with the service provided. I would highly recommend this dealership without reservation. One last observation, the physical facility is outstanding. There is a comfortable area away from the television where a person can read without one’s ears being assaulted by the daytime drivel on TV. I have spent a fair amount of time in Cadillac, Lincoln, Lexus and Genesis dealerships and this is by far the best physical facility I have encountered.

I called in on a used truck I saw online. Mr Wood was... - L sims

I called in on a used truck I saw online. Mr Wood was very quick to get me the best price and pictures of the truck. We I also help me get the most money for my trade. I have made a good friend who I trust with my family and friends.

Would not recommend working with these people from - happiangelbaby

Would not recommend working with these people from service to sales, terrible experience. They are money hungry vultures that have no regard for the people they are working with. They care about making a sale and getting paid. Literally the worst customer service I’ve dealt with in my entire life. I work in a customer service oriented industry myself and I have more compassion and sense to make sure my customers are fully aware and taken care of even if that means additional work to include making a simple phone call or a verbal check when in person. Phone calls aren’t even something they know how to answer because again they don’t actually care about the customer so it makes sense that they wouldn’t bother to give someone a call. An 88% recommendation rate seems like an exaggerated lie to me because there’s no way people can think the people that work here are actually helpful. Thorsten Naperkowski had little to no regard for anything I had to say and instead continued to try to downplay. He barely was able to find the information related to my vehicle yet he’s a manager. If you can, go anywhere else but here.

Be prepared to get charged for things that should be - que

Be prepared to get charged for things that should be common sense. I bought my truck from this dealership and wanted to keep supporting them, but they made it clear that taking your money comes first. I came in for an oil change on my 2024 Tundra and brought the OEM steel skid plate to replace the felt one. The oil change already requires removing and reinstalling the skid plate, and the higher trims come with the same steel plate from the factory. The process is identical. Still, they tried to charge me extra for literally doing nothing more. The priority here is squeezing every dollar out of you, not customer service.

Very professional, polite, friendly and good service, - blester3

Very professional, polite, friendly and good service, Offer assistance and helpful information on your vehicle and offer assistance while you wait

The sale people was so nice and beautiful and treated me - margaret.mcnair

The sale people was so nice and beautiful and treated me and my husband real good, so yes, I would recommend this to anyone who wanted to buy a car from Nissan place

Epic experience! - WK2004

Epic experience!! Always do a great job with all of my vehicles. Thank you for doing what you do in these difficult times.

Ran into some engine trouble on I-95, and Hodges Ford... - Christinejamrok1

Ran into some engine trouble on I-95, and Hodges Ford came to the rescue! Jared in service did an awesome job helping us sort out our issue, and everyone was super nice and helpful.