156 Georgia Ford Service Centers

Left with more issue than I went in with - de.craig

Friday I took my car in for an alignment and oil change then traction control lights came on that evening which was concerning. The next Monday, I took my vehicle back because the alignment was not correct and the warning lights remained on. These issues were blamed on a missing engine mount bolt, which I do appreciate them noticing (although this has caused no issues in 2 years). I then took my vehicle back that Thursday and the bolts were installed and the alignment was somewhat corrected, but I was told the warning lights were on because the steering angle sensor needed to be replaced (a $1300 service estimate). I returned home and did some research on this issue. Within 30 minutes, I found that the steering angle sensor needed to be reset which is a common problem after alignments. I fixed this issue on my own without a $1300 repair which was completely unnecessary.

If you don’t want your car to be worse of than when you... - Sam Sisavath

If you don’t want your car to be worse of than when you take it in there, do not use their service. Very poor service.

Service department was terrible they spilt oil all over - dstreetman

Service department was terrible they spilt oil all over my engine and then on the way home home it got all over my vehicle. They took my vehicle back the next day to clean it and it is still a mess they didn't clean anything. It is evident that they don't care about your investment because you spend 50 to 60 thousand so now that they have your money they could care less about helping you keep it appropriately maintained! They didn't even fill the oil completely so be aware! They should fix the problem that THEY created!!! If I was their boss they would all have been terminated immediately!!!!

Left my 2020 F150 for service. - georgiapaul46

Left my 2020 F150 for service. On the way home checked my tire pressure. One tire was very low. They had told me I needed tires but didn't even check the pressure. A day or 2 later the washer fluid light came on. They hadn't checked the fluid. I decided to Check the coolant. No coolant visible. Had to use a stick to find coolant level. Wonder if they actually changed the oil.