Hawaii Jaguar Dealers

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TheoDavies Euromotors - Honolulu, HI

On 11/24/2003 2:19:39 PM 18172415 wrote:
Purchased new a Jaguar XJ 6 and Land Rover Freelander. Service reps do not listen to complaints or do not properly follow - up on 'new' complaints. Jag does totally unnecessary work, presumably to 'churn' business. On my last visit to Jag's shop it was reported that the XJ required $5600 work. Two mechanics inspected the vehicle independently (with me present) and found only one of the eight items reported needed attention or replacement. They also found two 'leaks' Jag did not detect. The Rover is still in warrenty & I'll take it to Davies for required work, but they are even worse than Jag for not listening to complaints. Both are very nice cars, and I'm generally satisfied with them--except for their inadequate air conditioning. The British have not yet embraced the concept of refrigeration.