1,947 Illinois Pontiac/1000 Service Centers

Terry's staff is professional, thorough and courteous - karen

Terry's staff is professional, thorough and courteous every time my car needs servicing. I know my car is road-worthy and safe after they work on it. Christopher Resa and Randy Peterson made the experience easy and comfortable. Your ratings here only go to "Very Good". But Christopher and Randy deserve an "Excellent" rating.

After repeated attempts they did not correct the problem - ralphzarumba

The check engine light has gone on several times and the dealership reports the problem is minor and related to the evaporative sensor system. I have brought the car to the service center at least 8-10 times for this problem. They once again kept me there for 1/2 the morning and told me the problem was resolved. I asked if they could open a case with Fiat and they refused claiming the problem was resolved. Five days later it is back on -- just like the last several visits! However, now the dealer has closed their service center and I have a drive an hour away to get the car serviced. I am considering filing a lawsuit against the former owner of the dealership. I repeatedly asked for this problem to be resolved or escalated and they refused. The service center was closed with no notice.

I recently had service work done on my Model A at Classic - louwisdenis

I recently had service work done on my Model A at Classic Auto Factory, and I couldn't be more impressed with the entire experience. From start to finish, the team was professional, knowledgeable. Every issue I had with the car was addressed and fixed on the first try. Everyone was extremely nice, place clean, and staff friendly, which made the whole experience even more enjoyable. The shop itself is the coolest place I've ever visited, with countless classic vehicles on display--definitely a car enthusiast's dream! It's like walking into a museum! If you're looking for trustworthy, skilled service for your classic car, I highly recommend Classic Auto Factory. Truly a five-star experience!