1,956 Illinois Rivian/1000 Service Centers

Left with more problems than I came in with - unhappynow

Came in with urgent airbag message and left with urgent airbag message, urgent ABS message, wipers that wont turn off (they just pulled the fuse and left it in the fuse box), and turn signals that don't work. All this is the result of them just doing a diagnostic scan. I can go back and have them look at it again for a minimum of $600 - no guarantees on what the final figure will be.

Very satisfied with service provided. - dixo1011

Very satisfied with service provided. Work done on my vehicle was done in a timely manner.

I purchased a car from this dealor, three days later I'm... - lorirn1

I purchased a car from this dealor, three days later I'm driving on the highway and a semi truck hit something that went under mycar and did damage to the under carriage, I initially tok the car to a different dealor who estimated the amage at $1200. The dealor also asked me to purchase another car and trade this car in, mind you I have only 300 miles on this car. I informed them I need to check with my dealor as well as my husband. Aftrer speaking to my dealor they said bring the car in so that they can look at it. Once at my dealor they gave me a estimate of less that half the price of the other dealor. Needless to say Nick, Seba and Rob are AWESOME. I didnt go further indebt, my car will be fixed and they will also give me a loaner, something the other dealor wuldn't do.