1,946 Illinois SRT Service Centers

One time visit while traveling through Chicago - Steve

In October my wife and I were traveling from the West Coast to the East Coast on a month-long trip. While visiting Chicago on a rainy day my windshield wipers stopped operating. I've had this Dodge vehicle for 23 years and experienced this problem before. A plastic bushing needed to be replaced. I carry extra bushings with me just in case of this problem. I stopped into this dealership and spoke with Dave Schoenhofen (service advisor) for help. He came out to my vehicle, saw my problem, replaced the bushing, and within 15 minutes and at no charge to me had me on my way. I think how he handled my situation needed to be commented on since what he did is what makes a good service center and brings customers back. STEVE P.

Easy to work with. Explained the different features of... - peggycash0214

Easy to work with. Explained the different features of the cars and answered all our questions. Very friendly without being pushy. We even met the customer service manager.

Just picked up our 5th purchase vehilce from Spring... - Bonnie Potthoff

Just picked up our 5th purchase vehilce from Spring Valley Ford. Chris Brands sold us 4 of the 5. Great Salesman and dealership. We will for sure buy from them again in the future.

Bob Pearson was fantastic! He was thorough throughout the... - eagoddard1

Bob Pearson was fantastic! He was thorough throughout the entire process. He was patient and friendly and kind. I’ve never felt this comfortable with a car sales associate. Efren Martinez and Elizabeth Kendhammer were also kind and efficient. I would recommend this dealership to all my friends. This is the fourth car purchase between my immediate and extended family from St. Charles Toyota.

First time car buyer! - Slu

I'll tell you what, I was in dire need of a vehicle late in the work day. Both Brandon and Nick stayed late in the evening to ensure that I left that with the right solution. Never once did I see them lose patience no matter how confusing or demanding I was acting. Their outstanding customer service made me feel comfortable of going forward and buying the car! All I have to say is my next car purchase I will, "Buy from Brando"

Deshawn Young was awesome, Great customer service! - kjpaulson21

Deshawn Young was awesome, Great customer service! My first oil change was great, love this dealership!

Very nice and helpful. - elainebaltzell24

Very nice and helpful. We always get our cars serviced there. And have traded with you guys. Just so nice.

Unexpected car problem - Mike S

I had an unexpected car problem, called service, and service consultant Marcell Borzewski arranged to have the car taken care of right away. He is an excellent model of great service!!

Cruze Powertrain Extended Warranty Saves the Day! - MARIEFERRELL

When purchasing my 2014 Cruze the salesman Robert Rice at Lou Fuze O'Fallon recommended the extended Powertrain Warrenty. That Warranty saved the day and a ton of money this week at Steve Schmidt Highland IL. My car had suddenly experienced a problem. It was quickly diagnoised and repaired in 24 hours. All work was paid for under the Warranty. Thank you gentlemen for your quick and courteous response to my needs. Thank you Robert Rice for providing buyers with information to make sound informed decisions.

My wife car is running in top shape and the experience - Ronald Sloan Sr

My wife car is running in top shape and the experience was excellent. I will definitely refer more customers!