1,352 Illinois Used Car Service Centers

Mr. Sebastian is the BEST !!! He explained everything to - wojkoziel

Mr. Sebastian is the BEST !!! He explained everything to me very precisely, quickly and with patience.

Keith got me in and out within an hour, even without an - Kenny L

Keith got me in and out within an hour, even without an appointment. I am very satisfied with the service received here at Castle Hyundai, I will definitely be back!

Professional and courteous through the whole process. - Figillini

Professional and courteous through the whole process. Very helpful when ordering tires, very nice waiting area

Peter Benyamin. - Shiozaki1960susanshiozaki

Peter Benyamin. Is wonderful . Great customer service . I appreciate his help and his expertise .its knowledgeable kind professionals that keep me coming back. Thanks again Peter!!!

Excellent service and good customer service. - Royleecharles

Excellent service and good customer service. They have a courtsey shuttle that will transport you home within 10 miles while you wait for repairs.

Miguel Saavedra was my salesperson 2-1/2 yrs ago. - mjschlichter

Miguel Saavedra was my salesperson 2-1/2 yrs ago. Whenever I bring in my Highlander for a courtesy car wash, he is always accommodating and friendly. Hope he's still there when I need my next vehicle!

Brought car in for routine service and my service advisor - rmb0202

Brought car in for routine service and my service advisor was extremely professional and vehicle was returned to me within the time promised. Service advisor kept me appraised of the progress made and checked to see if I needed anything while I waited for the vehicle. Extremely pleasant experience.

Erin, Service Advisor, did a superior job describing - fluidtech

Erin, Service Advisor, did a superior job describing scope of work, estimated cost, and time.

The reason that I've bought 3 BMWs from Fields is the - N.elkind

The reason that I've bought 3 BMWs from Fields is the excellent advise that Chris has given me on service. They are lucky to have him. And, he's good natured, too.

Great service, friendly environment, beautiful display - cruz_liliana

Great service, friendly environment, beautiful display and Ed Rodriguez made sure we got the gest deal posible! Definitely recommend AL Piemonte Ford!

This was one-time experience: new car under warranty - vadr

This was one-time experience: new car under warranty wouldn't start. Was towed to Bredemann Toyota, and they took care of it. Everything was perfect: promptly called as soon as the car arrived to them, listened. suggested scheduled maintenance, explained what's covered; on the next day fixed the car, including replacing bad battery that failed load test; promptly called and said that the car is ready for pickup. The pickup itself was fast and with zero problems. I should mention that had the car not been under warranty, I wouldn't even think about going to _any_ dealership for repairs.

I own a new 2024 Seltos, bought at another Kia dealer. - jeffrey.gvsc

I own a new 2024 Seltos, bought at another Kia dealer. within 800 miles I picked up a nail and a tire went flat. For me this was an emergency, because I was taking a trip and did not want to run the highway on the spare. It was late in the work day, but Pedro Mata, understood my circumstance and allowed me to bring my car in for tire repair / replacement. I was really surprised at how "out-of-the-way" accommodating Pedro was. I am deeply grateful for that kind if service to a Kia owner who bought from a competitor. Pedro's excellent service and spirit toward me has won Berwyn Kia a new customer. Thank you Pedro.

Recently my son and I each purchased our vehicles from - ekiley67

Recently my son and I each purchased our vehicles from your dealership. About 14 days after my son purchased his (first) car, it started to have significant issues while we were running errands on a Saturday. We immediately called and drove straight to your location. Honestly, I was angry and felt awful for my son, that saved and put down $ 12K of his own money. That day, we worked with Ishmael in the service department, Larry Sweiss (Used Car Sales Manager) and Nick Garcia our Salesman. Had to leave the car for a few days to be inspected. The next few days waiting for an answer was rough. But then, you guys came through!! Spoke with Larry Sweiss, and it turned out that the fuel pump had failed and there was a recall on the air conditioner condenser. He took care of everything. The customer service that I received, from beginning to end was a true “Home Run”. It was a collective victory thanks to Ishmael, Nick, and Larry. “Real customer service” isn’t just placating the customer in the moment and then dropping the ball before the finish line…It is “following through until the end”….You guys did that, and I cannot express how much that meant to my family and I. We have purchased two beautiful vehicles from Nick Garcia, and I am sure they won’t be the last. Will be sure to refer friends and family to Nick at Kia International Orland. Your Forever Customer, Beth Kiley.

Ray was an excellent and knowledgeable person. His... - robthomp3

Ray was an excellent and knowledgeable person. His professionalism, friendliness and customer service skills are extraordinary band I'm extremely grateful to have met him!

I have bought 2 cars from this dealership. Ferris was a... - CINDYKEHDER

I have bought 2 cars from this dealership. Ferris was a top rated Salesman and even got my car insurance down so I can make the monthly payment. Cody Hamel, in the Finance, was a wonderful communicator and my car was paid off within 4 weeks for my trade in. My second car purchase was a used car. Dave and Joe from the Service Department made sure my car was in safe condition and went over and beyond taking care of me. I worked in Customer Service for 32 years and I give them a A+ rating. I will buy everycar from this dealership. Thank you, Cindy

The Wilmington dealership Service Department, starting... - Happy with good customer service

The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis

These people are friendly with zero pressure on sales or - Marcos

These people are friendly with zero pressure on sales or options. Danny was very good at answering questions and facilitating a quick deal and then followed up with a very detailed introduction to my new Q7. I would definitely recommend visiting the Exchange family of dealerships. This is our third vehicle and each experience was equally pleasant.

No Tuesday I brought a Audi Q5 and my sales person was - Sisterjanet224

No Tuesday I brought a Audi Q5 and my sales person was Zain Mirza he was thoughtful, patient and courteous over the years I have purchased many cars, but I must say this is the most pleasant car buying experience I’ve ever had zing took the time to go over every little detail of the car and finance I drove away very happy person,having say that I intend on tell all my friends and family if your looking for a great no haggling car buying experience go to Audi Morton Grove and ask for Zain,I promise you won’t be disappointed

Went in for oil change and maintenance, had an awesome - Mnazer23

Went in for oil change and maintenance, had an awesome experience with Ben Lau, he was in constant contact and never once did I try and get a hold of someone and wasn't able to. Most places you have to call 6-7 times before they answer. Super responsive, helpful, and explained things in a way most people can understand. Great job and hopefully if needed I can come back to this service dept! Audi, International group, and Ben Lau - 5 stars, 10/10. I felt like this is the way service should be.

Steve replaced the starter on my Lexus in the driveway. - Rod

Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.