132 Indiana Chevrolet Service Centers

Service department is horrible. - trent.gray

Service department is horrible. Charge you $150 just to look at your vehicle. Service charges are three times other shops. Don't even try to work with Chevrolet on warranty items. Act like they could care less about customers. Dan is great in sales department, bur service is terrible.

Pulled in took my car in. - woodybfd

Pulled in took my car in. changed oil and filter . was out of there in less than 30 min. personal where very friendly. thank you

The people that work there are always friendly. - terrierains

The people that work there are always friendly. The service guys explain everything that needs to be done and what it's going to cost. They always do a good job and get it done as quick as they can.

We traveled from Ohio to buy our truck. Nick was a great... - Robintaylor2848

We traveled from Ohio to buy our truck. Nick was a great salesman. The staff was professional. Very good to work with and no stress.

Derric and staff have all been helpful. When I told... - wviperi

Derric and staff have all been helpful. When I told Derric what I wanted, he followed up immediately and found what we wanted but we ended up buying something different. He not only works for the dealership but also does his best for his costumer.

I bought 4 vehicles from them never had a problem with - herrera2002

I bought 4 vehicles from them never had a problem with them. My neighbors bought cars from them one of them had a problem with it mechanically after 4 months and Mike Anderson Chevy stepped up to the plate and took care of it no questions asked. Oh and I forgot to mention it was a used car. I brought cars there that weren’t even chevy’s and they took care of it and was even lower then the original dealership. Keep up the great work and the amazing customer service.

I have bought vehicles from Paul Richards and it was a - jc.ellet

I have bought vehicles from Paul Richards and it was a pleasure working with Rick Shaw. Very knowledgeable and not pushy at all. I have also taken many vehicles there to have serviced. Even vehicles that are not GM! They were able to do it fast, with no problems.

Friendly. Personal. Nice waiting room. Easy to find on... - Tim

Friendly. Personal. Nice waiting room. Easy to find on the map. Service good.

Get the right people in service. - twillhite515

Get the right people in service. Car took a week longer than it should have. Towed on Tuesday. The next Tuesday I find out I wasn't called about the findings. Elizabeth Loden found the paperwork and got the ball rolling. She told me it would take a week for parts to come in and 2-3 days to fix. 9 days later I drove it home. You need it done, talk to her.

Overall happy with them. - Jhayes4824

Overall happy with them. Yesterday’s appointment was scheduled for 7:30am, I dropped the truck off Sunday evening. When I called at 1:15pm, they hadn’t even started on it.

Exceptional - Jersanmic

Took the car in for the appointment was taking in immediately and then when they promised it. Called ahead of time and got it right in and received a courtesy vehicle to take me back to work and then pick me up in the car was done

worst experience of my life!!! - corvette

Bought a brand new corvette in Michigan and drove it home to Lowell, the next day my whole house smelled of gas. I took the car to Smith Chevrolet and they replaced the fuel pump, they had to take down the gas tank and remove the rear bumper to get at it, a 12 hour job but a warranty job. My wife picked up the car and the next day I noticed what looked like a big huge zit on the back of my bumper so I brought it back to them and they routed a wire wrong and when they put it back together it pushed out on the bumper and left a big zit on my bumper. Brought it to them they repaired it and the General Manager looked at it and said it was good enough, I showed up with my half blind neighbor and thought they were joking , they heated it up and pushed it back into place and you could see all the poke marks. Now they had to remove the bumper and repaint it, once again I get it home and notice two 1 inch sags on the side of the bumper so I brought it back to them again. They had to repaint the right side over again because they left off color smear marks on the car under the clear coat. When I picked it up again the had to resand the other side to match the side the repainted . This time I picked it up and drove 5 miles to my house and then discover theres a 6 inch smear on the side of my car, 3 small scratches and a chip right where you open the driver side door. I contacted them and I brought it back to them and they said they would give me an estimate to fix it because it didnt happen at their shop. 3 times it left their shop and they inspected it and 3 times they missed a zit, 2 sags and now a area with 5 defects on it and now they dont want to take responsibility for it. They missed the zit and the sags but they were sure this wasnt on there before it left their shop. The general manager is very ignorant and Shawn the service manager hid behind him like a mouse. This is a 105K car and they treated it like a used car and didnt fix THEIR mistakes. A joke of a dealership and a joke of a general manager and the service manager.

I was very pleased with the Service . - tmahone911

I was very pleased with the Service .Faulkner Chevrolet is the best not only with sales of their inventory but making sure they are taking care of all their customers needs. On a scale 1 to 10. They are always 10.