1,154 Indiana SRT Service Centers

your staff (service) had trouble with new P.C. program. - J.NDONLEY

Your staff (service) had trouble with new P.C. program. Perhaps a week of training key people to being this type of program would have eased the stress!!!!

Excellent service on a new "used car" from the Bachman - Brent 40207

Excellent service on a new "used car" from the Bachman Auto Group. Recall notice that needed to be corrected and they got me in in two days to have the recall service done!

Last week I got a postcard from Bart's Car Store in... - ViktorPodgorniy

Last week I got a postcard from Bart's Car Store in Fort Wayne telling me that I won the great prize. Today first thing in the morning I went there hoping to get not great but some prize. They asked me a lot of questions and then their computer tell us we won “ONE GOLD DOLLAR”. Sales person went to his manager for prize and returned back telling me, they do not have even ONE Dollar. Do not waste your time and gas. Never go to Bart’s Car store because it is FAKE, they trying to attract prospective car buyers, and then dishonestly cheating them.

we purchased a car there roughly 3 years ago. - jm.campbell2001

we purchased a car there roughly 3 years ago. The other day we went to use our extended warranty tire and road hazard service plan. Our car is an all wheel drive so at a minimum two tires have to be replaced so that the transfer case does not mess up. Obviously the warranty company was only going to replace one. So I called the dealership just on the off chance, fully expecting them to say no there’s nothing we can do. Was I surprised when they said they were looking into it and then not only did they look into it and get right back with me. They paid for a second tire Directly to the tire repair facility before the warranty company even paid the tire repair facility. I was absolutely blown away and that is a level of service that I never expected to receive but extremely happy that I did and now I will make sure that I tell everybody about that and also Will continue to use them to purchase our next vehicles.

Excellent customer service! - dealerRater

Very much appreciated the service advisor's (Lia) knowledge, customer service, and positive attitude! Also appreciated Bill Estes Toyota for the COVID-19 precautions. Thanks again!