1,140 Indiana SRT Service Centers

Took care of me and Mt 201i Ram even did a recall fix - willie46151

Took care of me and Mt 201i Ram even did a recall fix causing engine light to stay on. I'm happy. No more engine light.

First visit here in a quite a while due to not-so-great - Dlbeaven1

First visit here in a quite a while due to not-so-great service. Kyleigh Archer was fantastic! She took care of everything, even provided a loaner when my car wasn’t done in time and gave me ‘deal of the day’ which was 20% off my total repair bill. Hare won a customer back with Kyleigh’s impeccable customer service coupled with her genuine attention and very sweet personality! Great job, Kyleigh!!

Excellent service this February. - sadiemom99

Excellent service this February. All my issues were resolved. Betsy, Marty, Dean, and Fireball, as usual, were all helpful and kind. Bryan at the service desk went out of his way to be helpful, and the mechanic who worked on my car did an excellent job.

Kelsey Chevrolet provides a best in class service - mike larosa

Kelsey Chevrolet provides a best in class service experience each time we have an opportunity to work with them!

The representative was friendly and helpful. - Mike

The representative was friendly and helpful. The service was quick and professionally done. Recommended by a friend who purchased a car at this dealership.

Excellent customer service. - jenniefm4046

Excellent customer service. They explain what they are going to service and the cost up front. Very kind people.

Always been pleased with the service on the car and the - Smitsmaryjo

Always been pleased with the service on the car and the way customers are treated since 2018. Keep up the good work!

Service department is excellent. - azbasch

Service department is excellent. I’ve been bringing my Toyota 4Runners here for almost 20 years. They never try to upsell. They’re conscientious. Friendly. Reasonably priced. Highly recommend. Today Alex in service fixed my problem over the phone! What a wonderful holiday surprise! Thanks for your continued good service!

The staff were all friendly and patient. - j_wickman1982

The staff were all friendly and patient. They were upfront, honest, and timely in my repairs.

Reliable service very good staff and friendly thanks - alnoory32

Reliable service very good staff and friendly thanks Mousa for helping and see you again just keep it like that:)

Need a oil change, and the dealer I was working with used - Indywrench

Need a oil change, and the dealer I was working with used the wrong oil, and would not change it. Tom Obrien got me in the same day, and got it handled. Great Job! I hope I have a new dealership for my service work. THANKS! Robert Murden

It is easy to make a reservation and the service dept - Bill

It is easy to make a reservation and the service dept finishes on time with good feedback

Steve in collision has amazing customer service skills! - Kathie

Steve in collision has amazing customer service skills! Takes care of his customers! Great service!

The best place to go to buy a vehicle and for service! - dawnsavoldi

The best place to go to buy a vehicle and for service!! We always recommend them!

On Friday, April 5th, our 2018 Explorer’s battery light - philnoyes1

On Friday, April 5th, our 2018 Explorer’s battery light came on around 10 a.m., while we were on I294, the southside of Chicago. Once we crossed into Indiana, I had my other half look for the closest Ford Dealer. It happened to be Webb Ford @ 9809 Indianapolis Blvd in Highland, IN. We were within a block of the dealership when the Explorer died. Luckily, we were in a turn lane, with 2 lanes, and did not impede traffic too badly. My girlfriend and another friend walked over to the dealership and was able to get them to dispatch a tow truck quickly. I believe we had the vehicle to the Dealership by 11:00 am. They quickly got it to a service bay and the Tech started the assessment. It was determined to be the alternator belt. They let it run for a while to make there was no other damage. We were done at the Dealership by 1:10 pm. Webb went above and beyond for us, not only for our Explorer, but also to help my girlfriend, who had fell on a sidewalk before the dealership. She ended up breaking a bone in her hand, which would require surgery. The Webb staff helped her get the injury under control; get a courtesy vehicle for her and directions to the closest Emergency Room. They even had one of their staff ride with us to pick up the courtesy car. As I told Steve, our Service Advisor, we were impressed with Webb. With our Ford F350 a few years ago, in July, the Check Engine Light came on outside of Rapid City, SD. We called the closest Ford Dealer, explained all we wanted was to have a Code Scan done, but was told they were too busy and service was booked out until Mid-August. So, needless to say, we weren’t sure what to expect with Webb, especially since it was getting close to noon on a Friday. We left with high regards for everyone who helped her and also our Explorer. Thank you, Webb Ford, for service above and beyond expectations. Sally and Phil Arlington, WI

This review is based on my experience with Brian aka - cam

This review is based on my experience with Brian aka Coach. I called to set up service for recalls for my Lincoln Aviator. Brian was extremely friendly and knowledgeable. He explained what needed to be done. He offered to have someone pick up my car and return when service was complete. I have rarely come in contact with someone who is as helpful and provides service as well as he did.

I stopped by today very frustrated with the Mercedes app - Mandy

I stopped by today very frustrated with the Mercedes app and Chris Oliva helped me. He was so patient and helpful!